Alfa Laval

Service Center Team Manager (PHE)

Alfa Laval  •  $80k - $90k/yr  •  Des Moines, IA (Onsite)  •  1 month ago
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Job Description

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop worldleading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140yearold startup culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the job

As an integral member of our team, you will play a pivotal role in leading daily repairshop operations and supporting all Plate Heat Exchanger (PHE) Service Center activities. You will have the opportunity to manage workshop employees, provide technical expertise, drive continuous improvement, and ensure safe, efficient, highquality repair processes, contributing to the overall success and growth of our organization. Currently, this is an on-site opportunity located in Des Moines, IA.

As a part of the team, you will:

• Manage daily repairshop operations and provide handson leadership on the shop floor

• Support Order & Shop Coordinators, Team Leads, and field representatives with technical and operational guidance

• Interpret engineering drawings, research repair history, and troubleshoot equipment issues

• Drive capacity planning, training development, and employee performance

• Ensure shop safety compliance, PPE usage, and completion of safety inspections

• Lead and participate in ALPS, 5S, and continuousimprovement initiatives

• Manage job folders, shop records, vendor POs, and documentation accuracy

• Track employee utilization, support payroll/timekeeping, and reconcile shop supply accounts

• Provide technical support to customers and participate in site visits as needed

• Collaborate with engineering, quality, and management teams to improve repair processes and turnaround times

"We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games."

What you know

You have an Associate's degree in an Engineering or equivalent experience, and:

• 5–10 years of handson experience in repair, reconditioning, manufacturing, jobshop, or servicecenter environments

• Experience with Lean improvement tools (5S, Six Sigma, Kaizen)

• Experience with MRP/ERP systems

• Ability to read and interpret blueprints

• Strong understanding of machining and welding techniques

• Strong customerservice orientation and communication skills

• Ability to lead teams, prioritize work, and perform under pressure

• Behaviors: teamwork, flexibility, initiative, sound judgment, integrity, and drive.

What’s in it for you?

We offer a challenging position in an open and friendly environment where we help each other develop and create value. Your work will have a true impact on Alfa Laval’s future success. Our benefitseligible associates enjoy healthcare, dental and vision plans, a robust wellness program, generous 401(k), paid holidays, paid timeoff benefits, and more.

At Alfa Laval, we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job, background, skills, and experience to get it right. The base salary for this role is typically $80.000 to $90.000.

Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

EEO/Vet/Disabled Employer

Alfa Laval

About Alfa Laval

Pioneering positive impact!

Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success, elevating the quality of life across society, and driving progress towards a more sustainable world.

Alfa Laval is a leading global provider of first-rate products in the areas of heat transfer, separation and fluid handling. With these as its base, Alfa Laval aims to help enhance the productivity and competitiveness of its customers in various industries throughout the world. We define their challenges and deliver sustainable products and solutions that meet their requirements.

Alfa Laval today has customers in some 100 countries, employs more than 21,300 people, and annual sales were SEK 63.6 billion (5.5 BEUR) in 2023. The company is listed on Nasdaq Stockholm. Alfa Laval contributes to 15 of the 17 UN Sustainable Development Goals. Our solutions make a difference in daily life. You can learn more on our website about how our products work, and how they are used in industries worldwide.

We welcome your engagement, comments and questions - our guidelines and moderation policy for Alfa Laval channels on social media can be found here: https://www.alfalaval.com/legal/community-guidelines/

Personal data will be handled in accordance with the Alfa Laval Privacy Policy. https://www.alfalaval.com/privacy

Industry
Manufacturing & Production
Company Size
10,000+ employees
Headquarters
Lund, SE
Year Founded
1883
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