Job Posting End Date: July 5, 2026 at 11:59pm CSTHiring range: $50,897 to $68,702 ($24.47 to $33.03 per hour). Starting rate will depend on experience, education, and qualifications. Advancement opportunities exist for individuals motivated to move up within Anoka County.
Come join our team at Anoka County where you can serve your community while enjoying the benefits of work-life balance! This includes 24 days of paid flexible time off and up to 12.5 holidays your first year.
In order to be considered for this position, information to support your answers must be included in your application. A resume attachment is optional and cannot be used in place of this application. Applications must be received by the closing deadline of 11:59pm on 07/05/2026 in order to be considered.
The Anoka County License and Passport Services' mission is to provide a level of service that exceeds our customers’ expectations. The Service Center Specialist advances public safety and consumer protection through licensing, regulation, and education, and collects revenue that supports Anoka County.
This is a full-time, non-exempt, on-site position. Interviews will take place the week of July 13th, 2026 for those selected to move forward in the hiring process.
Pay & Benefits
Anoka County Salary Schedule Grade 28: $50,897 to $68,702 ($24.47 to $33.03 per hour).
24 days of paid flexible time off and up to 12.5 paid holidays.
Comprehensive insurance, including medical, dental, vision, flex benefits and more at https://www.anokacountymn.gov/benefits
Medical and dental clinic exclusive to employees, located at the Anoka County Government Center.
Pension plan and other retirement investment options.
Advancement/professional development opportunities.
Work Location
Job Duties and Responsibilities
These examples are not all inclusive and are intended to be illustrative of primary responsibilities of an Anoka County Service Center Specialist:
Provide a high level of customer service by effectively communicating in a courteous and professional manner with the general public, car dealers, federal, state and county entities and other business partners in person and on the telephone.
Process transactions on behalf of county, state and federal government agencies according to applicable laws and statues.
Verify information with the Minnesota Department of Public Safety & Department of Natural Resources through various means of communication including the State's data system, email and telephone.
Perform vision check and capture digital image for driver's license and state ID cards.
Collect and verify authenticity of documents to determine eligibility required for the application/issuance of titles, registration, driver’s licenses, passports and/or birth, death, and marriage certification.
Maintain confidentiality of information received or accessed during a transaction.
Provide leadership, coaching, and/or mentoring to a subordinate group as assigned.
Qualifications and Requirements:
Minimum Knowledge, Skills, and Abilities Needed
High school diploma.
Two years (2,080 hours) of job-related experience.
In lieu of the required education, an equivalent combination of education and experience may be substituted on a year-for-year basis.
Successfully pass driver’s license background check.
U.S. citizenship.
Must pass a BCA background check.
Preferred Knowledge, Skills, and Abilities Needed
Three years (2,080 annual hours) or more of customer service experience in a high-volume, face-to-face environment.
Three years (2,080 annual hours) or more of cash handling or point-of-sale experience.
Previous experience in a license center and/or passport center, or other customer-facing public sector environment.
Strong verbal and written communication skills.
Physical Demands and Work Conditions
Standard office environment.
Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus, such as to work on computers. Ability to see colors, shades, and brightness.
Hearing abilities required for general and phone communication, signals, and machine sounds.
Assignments are sedentary, occasionally alternating between sitting, standing, walking, crouching, and kneeling as required to perform job responsibilities. Frequent wrist and finger manipulation to complete computer work.
Occasional lifting of 10-20 lbs.
Equipment used includes computers, phones, and standard office equipment.
Occasional travel to other county work sites as needed. Travel between work sites may require driving a county vehicle and/or a personal vehicle.
Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.
Selection Process
It is important that your application show all the relevant education and experience you possess. This information will determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions.
Pre-employment Requirements
Anoka County has determined that successfully passing a pre-employment criminal/driving background check, drug screen and DOT physical, and/or other qualifications checks may be necessary for certain positions. Applicants may be required to sign an informed consent form allowing the County to obtain to conduct such screenings and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.
About Anoka County
As the fourth largest county in Minnesota, Anoka County thrives because of the diversity, dedication, determination, and innovation of our employees. United by our mission- Commitment to Excellence: Through collaborative efforts, we seek to improve lives and serve with care, integrity, and professionalism- we offer a wide range of career opportunities for people with a variety of personalities, abilities, knowledge, and life experiences. Together, we work toward a single purpose of serving Anoka County’s 369,000 citizens in a respectful, innovative, and fiscally responsible manner. If your career aspirations resonate with our mission, we invite you to Find Your Path with Anoka County! Hear from other Anoka County employees here
Commitment to Affirmative Action and Equal Opportunity Employment
Anoka County is committed to the principles of our Affirmative Action Plan and Equal Employment Opportunity. It is the policy of Anoka County to recruit, hire, train, and promote persons in all job titles, without regard to race, color, creed, religion, sex (including pregnancy and gender identity), national origin, marital status, genetic information, status with regard to public assistance, physical ability, sexual orientation, or age except where such status is a bona fide occupational qualification. It is the policy of Anoka County to make employment decisions in a manner that will further our Affirmative Action Plan and Equal Employment Opportunity.
If you require accommodations or have any other questions regarding this job posting, please call the Anoka County Human Resources Department at 763-324-4300 and reference the posting title and number. If you have questions about the hiring process, please visit: https://www.anokacountymn.gov/4411/Application-Process
Anoka County is an Equal Opportunity Employer, please see our EEO policy: https://www.anokacounty.us/401/Diversity-EEO
The history of Anoka County starts in 1849 when the Minnesota territorial legislature organized the counties of Washington, Ramsey and Benton. What is now Anoka County was embraced in both Ramsey and Benton Counties because the Rum River was the dividing line between the two counties.
As early as 1850, fur traders began to settle on the Rum River in the area now known as Ramsey. As more settlers came into the area, this thriving community was given the name Anoka. The name originated from the Indian language, meaning "on both sides."
In 1856, Sherburne County was detached from Benton County. That territory, lying east of Sherburne County and west of the Rum River, was also detached to become a part of Ramsey County. By an act of the legislature, Anoka County was formed from Ramsey County on May 23, 1857. The original eight townships included: Anoka, Watertown (Ramsey), Round Lake (Andover), Bethel, Columbus, St. Francis, Oak Grove and Centerville.
The original boundaries of Anoka County were the same as today except for a small portion of the southeastern tip of the county along the Mississippi River at the south. This strip was a tiny county created from Ramsey County the same day Anoka County was created. This tiny county was given the name of Manomin and occupied only about one-third of a congressional township. It functioned as an organized county until abolished and attached to Anoka County by constitutional amendment November 2, 1869. As an organized township of Anoka County, Manomin kept this name until it was changed to Fridley in 1879.
In 1877, the Board of County Commissioners voted to build a courthouse on the present site of the County Courthouse. The building was completed in January 1878. Starting in 1955 various construction projects have transformed the original Courthouse into the Anoka County Government Center and numerous other buildings including: Libraries, Highway Maintenance, Parks Administration and Human Services facilities.
