Posting number: 26-142/425-01
Department: Auditor's
Job classification: Service Center Specialist
Posting type: Open
Categories: Administrative Assistant, Clerical & Data Entry, Customer Service
Do you have interest in serving as a part-time service center specialist to assist the public in obtaining licenses, permits and titles in the Auditor's Mall Service Center? If you thrive in a public-facing, customer service position in a fast-paced environment, put your skills to work with St. Louis County!
Please Note: If you have experience with handling cash in a customer-facing role, please clearly communicate this as a duty in the "Work Experience" section of your application.
This position is part-time with the following bi-weekly schedule:
Four days a week 9:00 AM - 4:30 PM
Every other Saturday 9:00 AM - 1:15 PM
Four days a week 10:00 AM - 5:30 PM
This is a total of 64.25 hours per pay period.
The salary range reflected above is the normal hiring range for 2026. The full salary range, including longevity pay, is $23.22 - $31.83 per hour.
This position is part of the Civil Service Basic Unit Employees Collective Bargaining Agreement represented by Council 5 of AFSCME.
St. Louis County does not participate in E-Verify. All employees must be continuously authorized to work in the United States, for St. Louis County, on a full-time basis. St. Louis County does not provide sponsorship for employment visas.
An employee in this class is responsible for a wide variety of customer service related transactions. Duties include evaluating, reviewing documents for inaccuracies or possible fraud, preparing and processing Minnesota identification card applications, driver's license applications, processing and renewing registrations for vehicles and recreational vehicles, and completing title transfers; accepting and processing passports; issuing Department of Natural Resources (DNR) titles, licenses and renewals; and receiving payments for property taxes. The work is performed under the direction of assigned supervisory staff.
These work environment factors are general in nature and may vary depending on the specific position being filled. CONSTANT: Near and midrange vision; visual accommodation; hear within 20 feet; grip; pinch and hand dexterity; and work inside. FREQUENT: Push/pull up to 15 pounds; lift and carry up to 10 pounds; far vision; bend neck; rotate neck; reach; sit; talk/speak; work alone, with, or around others. OCCASIONAL: Move about; reach above shoulder; rotate at waist while sitting or standing; stand; static neck position; stoop/bend; walk; right and left wrist turn; customer/public contact; work with clients with behavioral challenges; depth perception; field of vision; color vision; extended days; and drive.
Supplemental Questions will be 100% of the scoring process:
Please Note: When answering the supplemental questions on the website, the webpage may time out after 30 minutes. It's recommended you draft your answers in a separate document and copy/paste the answers into the application when you're finished writing. Failure to answer and save all of the questions on the "Supplemental Questions" page within 30 minutes may result in the deletion of your answers by the application system.
The essential functions for this position are listed under the "ILLUSTRATIVE EXAMPLES OF WORK" on the specification, available in the Human Resources Department or online at www.stlouiscountymn.gov/jobdescriptions.
If you are eligible to apply for Veterans Preference, please attach to your application a copy of document(s) listed for the option that applies to you:
Please refer to Minnesota Statute 197.455 for additional requirements. Click Here.
Qualified applicants must be able to perform the essential functions of the position with or without reasonable accommodation. Applicants selected must meet the physical requirements for the position.
Applicants selected for appointment must take and pass a drug test.
Applicants selected for appointment to a position with St. Louis County are subject to a background investigation.
All new employees must submit documentation verifying identity and employment eligibility within three days of their first day of employment.
Appointees to the position must successfully complete a twelve-month probationary period prior to being certified for permanent employment.
St. Louis County is an equal opportunity and veteran-friendly employer.
Located in Northeastern Minnesota, St. Louis County with total area of 6,860 square miles is the largest county east of the Mississippi. St. Louis County is known for its spectacular natural beauty, including Voyageurs National Park, Superior National Forest, the Boundary Waters Canoe Area Wilderness, four state parks including Minnesota’s newest park on Lake Vermilion and 1000 lakes, hundreds of miles of rivers including many trout streams and it is the gateway to Lake Superior’s North Shore.
St. Louis County is the home of 200,500 people, living in small mining towns, farm communities, and in busy cities. Population is concentrated along the Mesabi and Vermilion Iron Ranges and in the Duluth area on the western tip of Lake Superior. The major industries in St. Louis County are mining, wood and paper products, aviation, higher education, shipping and transportation, health care, and tourism.
Duluth, the largest city, is an international seaport and also the county seat. St. Louis County also maintains courthouses in Hibbing and Virginia and a Government Services Center in Ely to serve its citizens.
