Job Description

Lead the Way with Dayton Freight as a Service Center Manager!

About the Service Center Manager Position

Looking for a leadership role where you can truly make an impact? As a Service Center Manager, you’ll be at the heart of the operation. You’ll be driving performance, leading teams, and keeping everything running smoothly and efficiently. This is your chance to step into a role where strategy meets action and leadership fuels growth.

Why This Role Stands Out

This isn’t just a management job; it’s your opportunity to lead from the front, build a winning team, and shape the success of an entire operation If you’re driven, strategic, and ready to take ownership, this role puts you in the driver’s seat.

Responsibilities

What You’ll Do

• Lead daily operations and keep your Service Center running at peak performance
• Analyze performance metrics to spot opportunities and solve challenges
• Build strong relationships with both customers and internal teams
• Review revenue trends and identify growth opportunities
• Partner on sales strategies and help expand your territory
• Stay ahead of competitor activity and industry trends
• Recruit, hire, train, and develop a high-performing team
• Create and execute sales and marketing action plans
• Handle safety, compliance, and regulatory standards (DOT, OSHA, EPA, ICC)
• Investigate incidents and implement corrective actions
• Oversee freight claims and facility maintenance
• Lead team meetings and keep everyone aligned and motivated
• Take on special projects and drive continuous improvement

*It is every employee’s duty to participate in the company’s goal of satisfying our customers economically. Therefore, all employees may be called upon to perform tasks not specifically listed in their job description. The job description is not deemed to be all inclusive, nor is the expectations of the job limited to the tasks listed in it.

Qualifications

What You Bring

• Strong knowledge of the LTL / transportation industry
• Experience managing drivers, dock workers, and sales teams
• Proven ability to develop and manage budgets
• Leadership skills that inspire teams and drive results
• Solid communication and problem-solving abilities
• Legally eligible to work in the U.S.
• Fluent in English

Benefits

Why You’ll Love It Here

• Stable, growing organization with real development and growth
• Competitive weekly pay
• Company car for Service Center Manager
• Professional, positive, people-first culture in a family environment
• Full benefits: Medical, Dental, Vision, AD&D, 401(k) and more!
• Paid holidays, vacation, and personal days
• Real development and growth opportunities in a stable, expanding company
• Modern facilities and clean, late-model equipment