Mossy Automotive Group is looking for a customer-focused Service BDC Representative to help create an exceptional service experience for our customers. In this role, you will communicate with customers by phone, email, and text to schedule service appointments, answer questions, follow up on recommendations, and support the service department's customer retention efforts. The ideal candidate is organized, professional, and comfortable working in a fast-paced environment while delivering outstanding customer service.
In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. Handling all incoming phone and internet leads, contacting the clients and through superb product knowledge and customer handling skills, will schedule daily appointments. Upon arrival the coordinator will meet & greet the client, then escort and introduce client to a representative in the sales department.
Employees in this position will paid a base hourly wage of $23.00/hour.
At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years.
Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.
At Mossy Toyota, we know San Diego drivers have no shortage of options to turn to when they’re trying to find a new or used Toyota or are in need of service and repairs. Fortunately, our Toyota dealership serving San Diego can offer you plenty of reasons to choose us over all the rest!
As part of the Mossy Auto Group, we belong to a family of dealerships that’s been in business for over 90 years, and we’ve been helping San Diego County drivers1982. We’re dedicated to our community at Mossy Toyota, and we know that we have our customers to thank for our continued success. Over the years, Toyota has honored us with the President’s Award year after year since 2010 as well as three Leadership Awards for our rental department, and when you combine our national recognition with our local reputation, it’s clear that we treat our customers the right way.
