Lithia & Driveway

Service BDC Administrator

Lithia & Driveway  •  United States (Onsite)  •  3 hours ago
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Job Description

Dealership:

L0531 Hyundai of North Miami

A Big Shoutout from Hyundai of North Miami is Hiring a Service BDC Administrator!

"Progress That Moves You Starts Here"

Hourly + Commission • Fun Team • Career Growth

Join a team driven by innovation, exceptional customer service, and growth! At Hyundai of North Miami, our Service Department is looking for an energetic Service BDC Administrator who enjoys helping customers and thrives in a fast-paced environment.

What's in It for You?

✔ Hourly pay + commission—the more appointments you schedule, the more you earn!
✔ Join a fun, supportive, and high-energy Service Team
✔ Excellent benefits and paid time off
✔ Opportunities for advancement with one of the nation's largest automotive retailers, Lithia & Driveway (LAD)
✔ Ongoing training and professional development

What You'll Be Doing

  • Answer inbound service calls and schedule appointments.
  • Contact customers to confirm, reschedule, and follow up on service visits.
  • Respond to online service inquiries, texts, and emails promptly.
  • Help create an exceptional customer experience from the first interaction.
  • Work closely with Service Advisors and the Service Manager to maximize appointment opportunities.
  • Maintain accurate customer information and appointment records.

What We're Looking For

✔ Outstanding customer service and communication skills
✔ Positive attitude with a strong work ethic
✔ Comfortable speaking on the phone and building customer relationships
✔ Ability to multitask in a fast-paced environment
✔ Computer proficiency and attention to detail
✔ Bilingual (English/Spanish) is a plus
✔ Automotive dealership or call center experience is preferred, but we will train the right candidate!

We offer a comprehensive benefits package designed to support you and your family, including:

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs


For a more detailed view, visit: www.totalrewards.lithiadriveway.com

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Join Our Service Team Today!

If you're passionate about helping customers, enjoy working in a team environment, and want a career with unlimited growth potential, Hyundai of North Miami wants to meet you!

Apply today and help keep our customers moving!

Lithia & Driveway

About Lithia & Driveway

Our story began humbly in 1946, with the opening of a Chrysler-Plymouth-Dodge store across from Lithia Springs Park in Ashland, Oregon. Fifty years later, in 1996, after opening a few additional stores and training a talented team of leaders, our CEO decided the best way to give new opportunities to this incredible team was to join the public stock exchange. That’s when our mission of “Growth Powered by People” took off.

Today, Lithia & Driveway is one of the nation’s fastest-growing automotive retailers and listed as 124 on the Fortune 500 (NYSE: LAD). We own more than 300 stores supporting over 50 automotive brands and provide job opportunities for more than 27,000 people.

As Lithia & Driveway continues to grow, our success is fueled by the collective efforts, skills, and contributions of our people. We stand by our core values of taking personal ownership, improving constantly, earning customers for life and having fun in the process.

Our high-performance culture keeps one focus in mind, making the customer experience better, as we aim to meet customers wherever, whenever, and however they desire.

We offer a variety of opportunities across our hundreds of stores in the US, UK, and Canada; our Driveway, GreenCars, Driveway Finance Corporation brands as well as our home office. With positions in Sales, Service, Corporate, and Finance, we believe you’ll roll into the perfect spot at Lithia & Driveway. Join us as we continue to innovate and exceed our potential and our customers’ expectations.

Lithia & Driveway is an equal opportunity employer that is committed to inclusion and diversity.

Industry
Automotive & Mobility
Company Size
5,001-10,000 employees
Headquarters
Medford, OR
Year Founded
1946
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