Job Description

Job Location: Stigler, OK 74462
Position Type: Full TimePosition Purpose:
Build, maintain and strengthen customer relationships through efficient, professional, friendly, and personalized customer service while processing customer transactions.
Job Duties and Responsibilities:
- Process accurate transactions such as deposits, withdrawals, or payments, resolve complaints or account discrepancies, and answer questions.
- Maintain and balance cash drawers and reconcile any discrepancies.
- Balance vaults, ATMs, and coin machines, as required.
- Ability to open new accounts.
- Knowledge of deposit products and services
- Excellent communication and interpersonal skills
- Log referrals and customer feedback through internal system on a regular basis.
- Handle currency, transactions, and confidential information in a responsible manner.
- Maintain and demonstrate advanced knowledge of current bank products and services to provide accurate guidance and cross sell to customers.
- Maintain advanced knowledge of and ensure compliance with applicable regulatory requirements and internal policies and procedures.
- Meet Personal SMART Goals.
- Complete annual training as required.
- Participate in bank/community activities.
- Other duties as assigned.

QualificationsSkills and Abilities Required:
- Strong sales skills with the ability to provide an excellent customer experience by easily connecting with customers in-person and over the phone.
- Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.
- Team player with excellent written, verbal, and interpersonal communication skills.
- Ability to remain adaptable to a variety of situations with an optimistic outlook that is aligned with our culture and Core Values.
- Proficient with Microsoft Word, Excel and Outlook.
Experience and Education Requirements:
- Minimum two (2) years Teller experience, preferred.
- High school diploma, or equivalent.
Physical Requirements:
- Typically requires sitting for long periods of time with intermittent stooping, bending, and walking.
- May occasionally lift up to 25 pounds which may include the need for independent mobility to: bend, reach, or kneel.
- Visual and auditory skills are required.
Core Values in Action:
- Integrity: Leads by example with ethical decision-making, honesty, and accountability.
- Trust: Builds confidence through transparent communication and consistent follow-through.
- Respect: Treats others with kindness, professionalism, and appreciation for diverse perspectives.
- Better Together: Fosters collaboration and teamwork to achieve shared goals through strong, trust-based relationships.
- Client & Community Focused: Puts clients and community first through responsive service and meaningful engagement.
Firstar Bank is proud to be an Equal Opportunity Employer: EEO/M/F/Disabled/Vets