First Merchants Corporation

Service Associate (Teller)

First Merchants Corporation  •  Crawfordsville, IN (Onsite)  •  5 days ago
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Job Description

First Merchants Bank is seeking a Service Associate (Teller) to join our team! This position will focus on providing high quality customer service by accurately and efficiently completing bank transactions and suggesting the products and services to meet the current and future financial needs of bank customers. We support you so you can exceed personal production goals while delivering a meaningful customer experience.

As part of this role, you will:

  • Provide excellent customer service by:
    • Responding to customer requests for banking transactions.
    • Answering customer inquiries and problems with solutions that meet the customer’s current needs.
    • Continually building customer loyalty and customer advocates.
  • Contribute to overall banking center operation by:
    • Balance cash, daily transactions, vault and ATM.
    • Understanding and ensuring compliance, regulations and reporting.
    • Following information security policy and verification procedures to protect customer privacy.
    • Assist with opening and/or closing banking center.
  • Actively participate in a high performing sales environment by:
    • Selling bank products, making customer referrals and other activities to support the goals.
    • Knowing about all bank products.
    • Participating in daily/weekly meetings and coaching sessions.

To be successful in this position, we require the following:

  • High School Diploma or Equivalent.
  • 3 months of sales, cash handling, or related experience.

First Merchants offers the following:

  • Base Pay PLUS Bonuses
  • Additional Benefits

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

Apply today to begin your career with us!

First Merchants Corporation

About First Merchants Corporation

First Merchants Corporation is the largest financial services holding company in Central Indiana, headquartered in Muncie, Indiana. The Corporation has one full-service bank charter, First Merchants Bank. The Bank also operates as First Merchants Private Wealth Advisors (as a division of First Merchants Bank). First Merchants Corporation’s common stock is traded on the NASDAQ Global Select Market System under the symbol FRME.

First Merchants offers customers broad financial services throughout locations in Indiana, Ohio, Illinois and Michigan providing:

• Commercial Banking (business) – checking, treasury management, card services, financing, loans, electronic banking, online and mobile banking.

• Personal Banking (consumer) – checking, savings, CDs, mortgages, loans, IRAs, HSAs, online and mobile banking.

• Private Wealth Advisors - trusts, investments, 401(k) plans, 403(b) plans, profit sharing plans, pension plans, cross-tested plans, cash balance plans, Flexible Spending Accounts, IRAs, SEP IRAs, and succession planning.

First Merchants is committed to customers by:

• Developing strong relationships.

o As financial advisors – our professionals listen and provide solutions

o The tenure of our professionals averages eight years, meaning you will enjoy continuity of service

o We hire local professionals from the communities we serve

• Customers benefit from local decision making.

o Decisions are made faster

o The process is streamlined, with each customer having a single point of contact.

o Our financial professionals are empowered to develop tailored solutions.

• The local communities we serve benefit from First Merchants’ involvement and support.

Member FDIC, Equal Housing Lender. Investment Management solutions provided by First Merchants Private Wealth Advisors may not be FDIC insured, are not deposits of First Merchants Bank and may lose value. First Merchants and the shield logo are registered service marks of First Merchants Corporation.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Muncie, IN
Year Founded
1893
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