Job Description

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PURPOSE OF THE POSITION:

Take orders and serve food and beverages to customers. To deliver an unforgettable unique guest experience, take orders, serve food and beverages, and ensure a smooth and enjoyable dining atmosphere.

QUALIFICATIONS & EXPERIENCE

• Minimum Grade 12.
• Minimum 1 year of experience in a restaurant operation as a waiter within a 4- or 5-star hotel and restaurant practice.
• Computer Literacy: MS Office
• Basic math skills for handling payments and making change.

KEY ACCOUNTABILITIES

• Welcome customers/guests and seat them at their designated tables and present menus.
• Provide guests with quality service upon entering the restaurant outlet.
• Provide personalized guest service based on preferences and ensure an ever-lasting bond is created with guests.
• Maintain a friendly attitude; welcome and acknowledge each guest with a smile and a friendly verbal greeting in line with the sequence of service.
• Recommend meals and drinks in accordance with customer preferences
• Take accurate food and drink orders, ensuring dietary preferences or restrictions are noted and communicated to the kitchen as well as punching this in on the POS system
• Communicate dining or order details to the kitchen staff to ensure that orders are prepared correctly and delivered in a timely manner.
• Serve food and beverages promptly and accurately, ensuring proper presentation and temperature.
• Present menus to guests and answer questions about menu items, making recommendations upon request.
• Process payments accurately, handling cash, credit cards, and electronic payments as needed.
• Print bills and processing of bill payments (cash & card)
• Monitor tables and respond to guests' requests for refills, additional items, or adjustments to their orders.
• Process of take-away orders as well as preparation thereof.

CLOSING DATE: 23 JUNE 2026

O&L - a Great Place to Work.

Applicants meeting our requirements are invited to apply. O&L Group of Companies is an Equal Opportunity Employer.

"This position is subject to a pre-employment screening and vetting process, and by applying for this position, applicants acknowledge that they are aware that the Company reserves the right to carry out screening and pre-employment vetting for all shortlisted applicants. Certificate of Conduct issued by the Namibian Police (not older than 6 months) may be required from all shortlisted applicants."

Requisition ID: 5730