Job Description

Help create magnifique moments — every shift.

At la Madeleine, we believe in creating a warm, welcoming space where guests can relax, connect, and enjoy delicious French-inspired food. We’re looking for dependable, energetic team members to join our Service Assistant role, combining the best of our Busser, Dishwasher, and Service Assistant responsibilities. Whether you’re clearing tables, cleaning dishes, or keeping the dining room spotless, you’ll play a vital part in ensuring every guest leaves with a smile.

Why You’ll Love Working with Us

• Earn Extra – Average $3.00/hr in tips through our café tip pool*
• Flexible Scheduling – AM/PM shifts available, Full-Time or Part-Time
• No Late Nights – We close at 9 PM
• Comprehensive Benefits – Health, dental, and vision insurance options (Full-Time)
• Employee Discounts – On food, pastries, and catering
• Growth Opportunities – Learn and grow into new roles within the company
• Supportive Team Environment – Your effort and ideas make a real difference

What You’ll Do

• Keep It Clean: Maintain spotless dining, dish, and kitchen areas to create a safe and welcoming space for guests and team members.
• Support Guests & Team: Clear and reset tables, restock supplies, and assist servers and food runners as needed.
• Dishwashing Duties: Load, wash, and organize dishes, glassware, and utensils; keep the dish area clean and report any equipment issues promptly.
• Maintain Sanitation Standards: Follow proper food safety, cleaning, and disposal procedures in compliance with company and health code guidelines.
• Restock & Organize: Refill coffee stations, bread trays, utensils, and service items; maintain an organized and efficient work area.
• Outdoor & Restroom Care: Ensure restrooms, trash areas, and exterior spaces remain clean, sanitized, and fully stocked.
• Safety & Communication: Report any hazards or maintenance needs to management; handle equipment and supplies safely.
• Be a Team Player: Jump in wherever needed to ensure a smooth, positive guest experience.

What You’ll Bring

• Positive attitude and strong work ethic
• Reliability and pride in keeping things clean and organized
• Ability to work efficiently in a fast-paced environment
• Physical ability to stand, bend, and lift up to 30–60 lbs. during shifts
• Great communication and teamwork skills
• Willingness to work weekends, holidays, and flexible hours
• Previous experience in a restaurant or hospitality role is a plus (but not required)

This position operates in a restaurant environment. Team members are frequently exposed to hot equipment, cleaning chemicals, and moderate noise levels. The role requires regular standing, bending, lifting, and reaching.

We’re proud to offer a welcoming and inclusive workplace for all. HZ LMCasualFoods dba La Madeleine maintains a work environment that respects the dignity of every individual and prohibits discrimination or harassment based on race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity or expression, disability, veteran status, or any other protected characteristic under law.

*Tips vary depending on tier and location.