Job Description

With 100 years of experience, our commitment to our employees and our customers is strong. See why we are one of the largest, locally-owned auto groups in Southern California. Using a "hands-on" approach to management and an open-door policy, the Moss family maintains a policy that treats customers and employees with the same standard of commitment that generates measurable success year after year. Simply put, the business is run according to the same principles of value, fairness, and teamwork that Red Moss, Sr. began with in 1921. We have immediate openings -- start an exciting career with Moss Bros. Auto Group today!

Benefits

Medical, Dental, and Vision Insurance
Life Insurance
401(k) Plan
Free Strayer University College Courses to Earn a 4-Year Degree
Paid Vacation
Paid Training
Paid Sick Leave
Employee Vehicle Purchase Program

Responsibilities

Receives cash, checks and credit card payments from customers and records the amount received on the repair order and/or counter ticket.
For service calls, answers the telephone courteously and directs calls to requested individuals and/or departments.
Make service appointments for items that were purchased during the car purchase
As needed takes service appointments for customers using the company’s scheduling application.
Monitors any service calls placed on hold, offering to route calls to voicemail or take messages as requested.
Provides other information as requested.
monday-Friday 7 am - 4 pm

Qualifications

Demonstrated superior customer service skills
Excellent communication skills and high attention to detail
Ability to multi-task and handle several phone calls at once
Must have at least a high school diploma/GED
Must be proficient in Microsoft Word and Excel
Valid driver’s license and clean driving record
Willing to submit to a pre-employment background check & drug screen

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

About Moss Bros Auto Group

In 1921, J.A. “Red” Moss, Sr. opened his first dealership in Blythe, California. Little did he know that his small dealership would be the genesis of an automotive legacy spanning four generations of hard working, dedicated professionals who personify the American dream.

Moving the business to Riverside in 1938, Red opened Moss Motors Dodge. Soon after, his son J.A. “Ade” Moss Jr. joined the ranks and, together, they were instrumental in opening the nation’s first auto center in 1965, called, “The Riverside Auto Center”. Red instilled enthusiasm for the car business in Ade who then passed it on to his sons J.A. “Jay” Moss, III and Glenn Moss, Sr.

Ade retired in 1989 while Jay and Glenn built upon the existing business with the addition of Moss Bros. Dodge in San Bernardino in 1987 and Moss Bros. Ford in Colton during the summer of 2001. This business growth continued in January of 2006 when Moss Bros. moved into the Moreno Valley Auto Mall with the addition of Moss Bros. Chrysler Jeep Dodge, Moss Bros. Honda, and Moss Bros. Toyota.

Today, the Moss Family of dealerships successfully operates all of their stores at an elite level of service such as the awarded Dodge “5 Star”. But it’s not surprising at Moss, where our motto is “…to not only meet, but exceed customer expectations.” In other words, “At Moss, You’re the Boss!”

Industry

Automotive & Mobility

Company Size

201-500 employees

Headquarters

Riverside, CA

Year Founded

1921

Website

mossbrosautogroup.com

Social Media

Service Assistant

Job Description

About Moss Bros Auto Group