Arriva Group

Service Assistant

Arriva Group  •  £26k/yr  •  United Kingdom of Great Britain and Northern Ireland (Onsite)  •  9 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.
17
AI Success™

Job Description

Location: Scarborough

Salary: £25,972.65

Working Hours: 35 hours p/w, 4 on 4 off Nights

About the Role

We’re looking for a hands‑on, reliable, and safety‑focused Service Assistant to join our Light Maintenance team at Scarborough Depot. During this role you will be helping complete the overnight servicing which will include Train Presentation and Fuel Point operations.

You’ll play a key part in ensuring our customer fleet is serviced, safe, and ready for service every day.

What You’ll Be Doing

Operating the fuel point and CET plant safely and efficiently.

Servicing trains overnight, including:

  • Fuelling traction units
  • Filling water tanks (toilet and wholesome water)
  • Replenishing oils, coolants, sanding systems, and screenwash
  • Supporting other on‑train system top‑ups
  • Ensuring efficient flow of vehicles through the depot.
  • Carrying out basic maintenance activities to documented instructions (VMI).
  • Completing all required paperwork accurately.
  • Supporting Technical teams.
  • Maintaining housekeeping standards across the fuel point and depot.
  • Always working safely and following company procedures and PPE requirements.

What We’re Looking For

Essential

  • Good standard of education
  • Basic IT literacy
  • Understanding of health, safety, and environmental standards
  • Strong teamworking and communication skills
  • Ability to work independently and follow set routines
  • Positive, professional, safety‑first mindset

Desirable

  • NVQ Level 2 in Engineering or equivalent (BTEC / City & Guilds)
  • Experience in mechanical, engineering, or depot environments
  • Knowledge of rail vehicle maintenance or depot operations
  • Understanding of production efficiency techniques

You’ll Succeed Here If You…

  • Work well with others and communicate clearly
  • Take pride in delivering a great service
  • Can problem‑solve and think proactively
  • Follow safety processes without compromise
  • Keep standards high and stay organised
  • Approach work with positivity, honesty, and professionalism
  • Are open to learning and developing new skills

Training & Development

You’ll work through a staged training plan covering:

  • Safety training (manual handling, COSHH, fire safety, working at height, PTS, depot safety)
  • Spill response
  • Technical training modules
  • Driver assessments (where applicable)
Arriva Group

About Arriva Group

Arriva is the leading passenger transport operator in Europe, employing around 36,200 people and delivering 1.5 billion passenger journeys each year, with businesses across 11 European countries.

Our services include local buses (scheduled and demand-responsive); inter-urban commuter coaches; local, regional and national train services; waterbuses, bicycles and school transport. 

We operate passenger transport services in Czech Republic; Croatia; Hungary; Italy; Netherlands; Poland; Slovakia; Slovenia, Spain and the UK. We also have a rolling stock leasing company in Romania.

Industry
Transportation & Logistics
Company Size
1,001-5,000 employees
Headquarters
Sunderland, GB
Year Founded
Unknown
Social Media