Nestlé

Service Analyst

Nestlé  •  Meycauayan, PH (Hybrid)  •  4 hours ago
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Job Description

POSITION SNAPSHOT

Location: Open slots for Meycauayan, Bulacan

Company: Nestlé Business Services AOA, Inc.

Full-time, Hybrid

Bachelor’s Degree

The scheduling analyst will be responsible for transportation operations, focusing on execution and scheduling elements of the transport plan. The objective of the scheduler analyst is to identify, mitigate, and record actions as they relate to risks associated with on-time pickup and on-time delivery. Within the team, the analyst will perform a variety of roles including tasks like shipping facility tracking, provider tracking, in-transit tracking, load recovery initiation, unload resolution, determining reassignment versus rescheduling, and providing value-stream level visibility to load status, among other transportation cost-and-service-based optimization activities for Nestle.

A day in the life of...

  • Provide oversight to all physical movements within a transportation plan to ensure on-time delivery

  • Execute real-time analysis and decision making given exceptional situations associated with movement issues

  • Facilitate visibility to stakeholders external to transportation group on load status and resolution action plans

  • Implement market-based service strategies with respect to customer segmentation into daily problem-solving schemas

  • Participate and contribute to quality opportunities - Propose and deliver actions to solve the problems with market procurement, AP and compliance

What will make you successful

• Bachelor’s degree in Business Administration, Logistics, Export Management or related areas

• At least 2 years experience in any customer service role; with experience in direct interaction with customers either thru calls or emails

• Good communication and interpersonal relationship.

• Proficient in using Microsoft Office applications.

Nestlé

About Nestlé

As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come. To deliver on this, we serve with passion, with a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. Our culture is based on our values rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for the future.

We can trace our origin back to 1866, when the first European condensed milk factory was opened in Cham, Switzerland, by the Anglo-Swiss Condensed Milk Company. One year later, Henri Nestlé, a trained pharmacist, launched one of the world’s first prepared infant cereals ‘Farine lactée’ in Vevey, Switzerland.

Today, we employ around 273,000 people and have factories or operations in almost every country in the world. With our headquarters still based in the Swiss town of Vevey, we had sales of CHF 84.3 billion in 2020.

Our portfolio covers almost every food and beverage category – offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families.

House rules: https://nes.tl/HouseRules

Industry
Food & Beverage
Company Size
10,000+ employees
Headquarters
Vevey, CH
Year Founded
Unknown
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