Job Description

High-Income Opportunity in a Busy Service Department

Toyota of Tacoma is hiring a Service Advisor / Service Writer for a high-volume service department with strong traffic, consistent workflow, and real earning potential.

If you are organized, customer-focused, and comfortable managing multiple customers throughout the day, this is an opportunity to build a long-term career with one of the most recognized automotive brands in the industry.

What You’ll Get

• $61,000– $91,000 annual earning potential
• Performance-based commission structure
• Busy service drive with consistent customer traffic
• Ongoing Toyota and Larson training programs
• Career growth into senior advisor and management roles
• Supportive leadership and team environment

Pay Plan Highlights

• 4.75% of RO parts & labor sales (CSI below zone)
• 5.25% (CSI above zone)
• 5.5% (Top 10% CSI performance)

What You’ll Do

• Greet customers and write repair orders
• Recommend maintenance and repair services
• Communicate with technicians and parts departments
• Keep customers updated throughout the repair process
• Manage multiple repair orders efficiently
• Deliver a strong customer experience from start to finish

What We’re Looking For

• Service Advisor, Service Writer, or customer service experience preferred
• Strong communication and multitasking skills
• Organized and dependable work style
• Comfortable in a fast-paced environment
• Team-oriented attitude with a customer-first mindset

Larson Automotive Benefits

• Medical, Vision & Dental Insurance
• Company-Paid Life & AD&D Insurance
• Additional Coverage: Supplemental Life & AD&D, LTD, Accident, Hospital Indemnity, Pet Insurance
• Wellness Programs: Employee Assistance Program (EAP), KOFE financial wellness program
• Retirement: 401(k) with company match and multiple contribution options
• Time Off & Holidays: PTO accrual from day one plus paid holidays
• Employee Perks: Vehicle Purchase Program with exclusive pricing

At Larson, we believe everyone deserves to feel respected, valued, and included.
We’re committed to creating a workplace where every team member has the opportunity to grow and thrive. Our decisions are made with fairness and integrity, and we proudly provide equal employment opportunities to all qualified candidates and employees. We take responsibility for fostering an environment where everyone feels welcome and supported—because that’s what family means to us.

Requirements

• Provide above average Customer Service.
• Automotive dealership experience preferred, but not necessary.
• Ability to properly handle potentially stressful situations.
• Friendly, courteous, professional with a "team player" attitude.
• Self-motivated to work independently as well as part of a team.
• Ability to take direction well.
• Clear and concise communication skills
• Highly organized

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.