Go Auto

Service Advisor (Land Rover Royal Oak)

Go Auto  •  Calgary, CA (Onsite)  •  4 days ago
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Job Description

Service Advisor Land Rover Royal Oak | Calgary, AB

Busy Shop. Premium Brand. Exceptional Earning Potential.

Land Rover Royal Oak is seeking an experienced Service Advisor who can thrive in a fast-paced environment while delivering the level of service our customers expect from a luxury automotive brand.

As one of Calgary's busiest service departments, we offer steady customer traffic, strong shop capacity, and the opportunity to build a rewarding career with a dealership that values growth, performance, and exceptional customer experiences.

If you know how to keep customers informed, technicians productive, and repair orders moving efficiently, we want to hear from you.

What You’ll Do

  • Greet customers and guide them through the service process
  • Review vehicle concerns and open repair orders
  • Communicate repair recommendations, timelines, and updates
  • Work closely with technicians, parts, warranty, and service leadership
  • Follow up with customers and help maintain strong CSI results
  • Build long-term customer trust through clear, professional communication

What You Bring

  • Previous Service Advisor experience
  • Ability to handle a fast-paced dealership environment
  • Strong communication and customer service skills
  • Confidence in explaining repairs, pricing, and timelines
  • Organized, calm, and professional under pressure
  • Dealership experience is strongly preferred
  • CDK experience is an asset

Why Join Land Rover Royal Oak?

  • Busy dealership with steady service traffic
  • Health and dental benefits
  • Vacation program starting at 3 weeks
  • Training and development through Go Auto U
  • Internal career growth and promote-from-within culture
  • Employee Investment Program with a guaranteed return

At Land Rover Royal Oak, we're looking for Service Advisors who take pride in delivering an exceptional customer experience, building lasting relationships, and keeping the service department running smoothly. If you're a team player who communicates well, thrives in a fast-paced environment, and enjoys helping customers with confidence and professionalism, we'd love to hear from you.

Go Auto

About Go Auto

As one of Canada’s largest automotive groups, Go Auto operates 70 dealerships and 28 new vehicle brands across Canada and the United States. Our extensive network includes auxiliary companies like Go RV, Go Insurance, and Yes Plan Auto Finance, ensuring we cater to all your automotive needs from purchase through finance, insurance, service, and repair.

Discover over 15,000 new and used vehicles on GoAuto.ca, your one-stop shop for everything automotive. Our new manufacturers include top brands such as Mercedes-Benz, Sprinter, Mitsubishi, Subaru, Ford, Lincoln, Dodge, Chrysler, Jeep, Ram, Hyundai, Genesis, Kia, Mazda, Nissan, Honda, Fiat, Volkswagen, Infiniti, Toyota, GM, Buick, Chevrolet, Audi, Land Rover, Jaguar, and Porsche.

What truly sets Go Auto apart is our commitment to exceptional customer service. Every employee is empowered to find innovative ways to show our guests that we’re happy to help – all the time, every time. Our customer benefits package includes no extra fees, free service loaners, $500 referrals for new vehicle purchases, 7-day-a-week customer service, and 10% savings on all parts and service spending with the free Go Auto App.

Go Auto is also dedicated to giving back to the community. Since 2018, we have donated over $24.1 million to charities and community initiatives, with a strong focus on children’s charities to ensure every child has the opportunity to succeed.

These are just a few reasons why Go Auto is recognized as an industry leader in customer satisfaction and has been named one of Canada’s Best Managed Companies. Visit GoAuto.ca to learn more.

Industry
Automotive & Mobility
Company Size
1,001-5,000 employees
Headquarters
Edmonton, CA
Year Founded
Unknown
Website
goauto.ca
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