All Roads

Service Advisor (Kenworth)

All Roads  •  $50k/yr  •  Florida (Onsite)  •  3 hours ago
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Job Description

Service Advisor– Kenworth
Ft. Pierce, FL | All Roads
 
We are looking for a dynamic and detail-oriented Service Advisor to join our team in Ft. Pierce, FL. As the first point of contact for our truck repair services, you will play a key role in delivering an outstanding customer experience. If you’re customer-focused, energetic, and experienced with CDK and mechanical systems, this is your opportunity to thrive in a fast-paced environment. Your ability to connect with customers, provide exceptional support, and ensure high-quality service will be essential to your success. Bilingual skills are a plus!
 
Compensation & Schedule
  • Starting at $50,000 base salary plus commission
  • Full-time Monday - Friday and every other Saturday (8 am - 12 pm)
Benefits
  • Medical, dental, vision, disability, and life and supplemental insurance (eligible the 1st of the month after 30 days)
  • 401(k) with company contribution
  • Paid time off and company-paid holidays
  • Tuition reimbursement program
  • Employee referral bonus program
  • Paid training and advancement opportunities
Responsibilities
  • Deliver excellent customer service as set by the Service Manager
  • Schedule appointments and prepare estimates for customers
  • Advise customers on recommended maintenance per manufacturer specifications
  • Document repair and service orders accurately in CDK
  • Build and maintain strong customer relationships to encourage retention and referrals
  • Follow up with customers via calls or emails on repair status and changes to estimates/pick-up times
  • Perform additional duties as assigned
Requirements
  • High School Diploma or GED required
  • Prior Service Advisor or customer-facing automotive/truck service experience preferred
  • Experience with CDK strongly preferred
  • Strong organizational and communication skills
  • Bilingual skills a plus
  • Valid driver’s license required
Work Authorization
The Company does not provide H1-B sponsorship. No security clearance required.
 
AAP/EEO Statement
All Roads Company and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. All Roads will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
 
Apply Today!
Take the next step in your career and join All Roads Trucks as a Service Advisor, where customer care and career growth go hand in hand.
All Roads

About All Roads

Visit us on the web at >>> www.AllRoads.com

About All Roads

All Roads is a leading, privately-owned holding company that powers businesses and consumers through its three divisions: Equipment, Truck, and Automotive. The All Roads group of companies represents 20+ brands operating at 45+ locations spanning the Eastern US.

Service at Every Turn

Our companies cover a lot of ground and serve many types of customers and industries. The one thing that binds our businesses together is a commitment to serving our valuable customers. Our experienced team is relentlessly committed to delivering value-added service with the highest level of quality. Whether buying a certified pre-owned vehicle from one of our retail stores or trusting our expert service team to maintain critical business equipment, we are committed to providing Service at Every Turn for your business or family.

Our Brands

Our brands include some of the most recognizable names in their respective markets, including:

Vermeer All Roads

All Roads Trucks

All Roads Kenworth

All Roads TRP

All Roads Truck Bodies

All Roads Collision & Repair

All Roads Kubota

Packer Norris Parts

All Roads Mobile Service

Hydralift

Norris Automotive Group

Norris Ford

Acura of Laurel

Norris Honda

Acura of Ellicott City

Our Deep Roots

Our original enterprise started in 1917 when George R. Norris met with Henry Ford on the floor of the Ford assembly plant in Detroit, Michigan. He returned to Dundalk, MD with a vision of a business that would help in transforming the mobility of a young nation and started operations selling and servicing Fords. For over 100 years, we have expanded and adapted to meet the ever-changing needs of our customers.

Industry
Automotive & Mobility
Company Size
51-200 employees
Headquarters
Dundalk, Maryland
Year Founded
1917
Website
allroadscompany.com
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