Precision Tune Auto Care

Service Advisor / CSA

Precision Tune Auto Care  •  Morrisville, NC (Onsite)  •  7 days ago
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Job Description

Automotive Service Advisor or Customer Service

Full Time

Join the Precision Tune Auto Care NC Team!

At Precision Tune Auto Care, you’ll be part of a team committed to integrity, safety, and top-quality customer service. We provide total car care—from oil changes and diagnostics to engine repairs and scheduled maintenance—and we’re passionate about keeping drivers safe on the road. If you’re looking to build your career with a proven, customer-focused brand, we’d love to have you on our team.

Customer Service Advisor – Join Our Team!

Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you!

What We Offer:

  • Competitive pay
  • Medical, Dental, Vision & Life Insurance Insurance — coverage begins at 90 days
  • 401k plan available
  • Paid Time Off (PTO) to relax and recharge
  • 5 Paid Holidays at 90 days
  • Closed evenings and Sundays — enjoy a better work-life balance

What You’ll Do:

  • Greet and engage customers in-store and over the phone.
  • Schedule appointments, explain services, and sell parts and automotive services.
  • Support shop productivity through work order and register transactions.
  • Ensure safety procedures are followed and maintain a clean, organized work area.
  • Help resolve customer concerns and provide exceptional service.

What We’re Looking For:

  • High School Diploma or GED.
  • Valid driver’s license.
  • 1+ year of automotive service/advisor role; or 1-2+ years of sales & or customer service experience preferred.
  • Strong customer service and communication skills.
  • Phone skills
  • Comfortable with basic math and calculating discounts.
  • Ability to work days, Saturdays, and some holidays.

Physical Requirements:

  • Frequent standing, walking, and bending.
  • Climb ladders and safely operate a vehicle.

All qualified applicants will receive consideration for employment; Equal Opportunity Employer.

Precision Tune Auto Care

About Precision Tune Auto Care

Precision Tune Auto Care celebrates 45+ years of taking care of cars and the people who ride in them, providing car owners with a one-stop shop for factory scheduled maintenance service and repairs for autos, SUVs, MiniVans and Hybrids. Our trained and certified technicians can perform the same service as a dealer only at a much greater value.

Precision Tune Auto Care is not just another car repair and tune up service provider. We've been in business for over 45 years, and we have the best-in-class training and service warranties. While we have been experts on cars, we're also focused on the people who drive in them. We understand how people drive, and based on that, we can build a program catered to each person that keeps your car running how you want it. It's how Precision Tune Auto Care is in tune with customers.

Servicing 2.5 million vehicles each year and providing the driving public with car care education for personal safety and environmental health, PTAC is a global player with 287 professional service facilities in 5 countries.

Industry
Automotive & Mobility
Company Size
501-1,000 employees
Headquarters
Unknown
Year Founded
Unknown
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