Are you a people person who loves solving problems and delivering exceptional customer service?

Join our team at Capital Ford Lincoln Regina as a Service Advisor and become the trusted link between customers and our technicians.

In this fast-paced role, you'll guide customers through their service experience, communicate repair recommendations, coordinate with technicians, and help ensure every customer leaves feeling confident and valued.

What You'll Do

• Welcome and assist customers throughout their service visit

• Schedule and prepare customer appointments

• Identify vehicle concerns through customer conversations and vehicle walk-arounds

• Communicate repair and maintenance recommendations clearly and professionally

• Prepare estimates and repair orders with transparency

• Coordinate with technicians and parts staff to keep repairs on track

• Provide updates and follow up to ensure customer satisfaction

• Help achieve customer satisfaction and sales goals

What You'll Bring

• Positive, energetic, and professional attitude

• Strong communication and customer service skills

• Ability to build trust and relationships with customers

• Strong organizational and multitasking abilities

• Valid driver's license with an acceptable driving record

Bonus Points For:

• Service Advisor experience

• Automotive sales or customer service background

If you're motivated by helping people, building trust, and creating outstanding customer experiences, we'd love to hear from you.