Job Description

Beaverton Kia is hiring an experienced Service Advisor!

We have an immediate opening for a motivated, customer-focused professional to join our team. If you're ready to take the next step in your Service Advisor career, we want to hear from you!

• Previous Service Advisor experience is required (minimum 1 year; 2+ years preferred)
• Experience at a dealership or large service facility is strongly preferred
• Proven track record of strong technical knowledge and exceptional customer service

This is an excellent opportunity to grow your career in a fast-paced, supportive environment—alongside a team of fellow car enthusiasts.

THE IMPRESSIVE BENEFITS & PERKS THAT MAKE US A GREAT CAREER DESTINATION

• Formal ongoing training program
• WEEKLY PAY
• Medical, Dental, Vision, Pharmacy – an industry leader in benefit offerings (employer pays more than 80% of the employee-only premium, and a significant portion of family coverage)
• Income replacement insurance (short- and long-term disability), critical illness, accident, life, and more
• Paid time off (start accruing on day one)
• Take your Birthday off (BirthdayAway)
• Employee purchase plan (vehicles, motorcycles/ATVs, service, parts, apparel, gear, and more)
• Employee assistance program
• Company-paid life insurance
• Flexible spending plan or health savings account; daycare spending plan
• Top rated 401(k) w/employer match
• Years of Service Awards (be rewarded for your loyalty and longevity)
• Pet insurance discount programs
• Plus more

POSITION OVERVIEW

If you radiate kindness and quality, have un-matched people skills, enjoy meeting new people every day and offering them A-1 customer service, you should consider this role. "What Can We Do For You Today" mentality is a must. A Beaverton Kia Service Advisor makes sure that every customer is driving a safe and reliable vehicle. You are the center of communication for service/repair activities and the liaison between customers and the technicians. You will serve as the primary point-of-contact for all automotive service and repair matters, and listen to and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. You will make sure the customer knows what repairs are needed and what repairs and maintenance are recommended. Our guests don't necessarily want to bring their cars in for service. Our Service Advisors are responsible for assuring their visit is comfortable and that their vehicle is repaired right the first time and in the shortest time possible.

WHAT YOU'LL NEED

• At least one year of direct (two preferred) Service Advisor experience with related computer skills; CDK experience is a huge plus
• Excellent communication skills with a customer focus and friendly, helpful attitude
• Patience, empathy, conscientiousness, commercial awareness and a desire and willingness to learn
• A smile on your face and in your voice at all times
• Flexible schedule to cover dealership hours, including Saturdays

This job posting in no way states or implies that these are the only duties to be performed in this role. All positions require background and drug screen for chosen candidates.

Beaverton Kia - a better way to work™ Feel proud about the organization you work for and get great benefits too! 60 years and still going strong! Apply today.

Lanphere Enterprises, Inc. is recognized as one of the premier retailers of automobiles, motorcycles, and related services and accessories in the Pacific Northwest. Our family of businesses includes Beaverton Honda, Beaverton INFINITI, Beaverton Kia, Beaverton Motorcycles, Canyon Road Auto Body, and Beaverton Auto Spa.

Lanphere Enterprises, Inc. is proud to be an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace where all individuals are respected and valued. Employment decisions are based on qualifications, merit, and business needs.