Job Description

Job Location: Tonkin Kia - Gladstone, OR 97027
Salary Range: $18.00 - $21.00 Hourly

Job Category: ServiceAre you looking to grow your career in the automotive industry while working in a fast-paced, customer-focused environment? Ron Tonkin KIA is searching for an organized, motivated, and people-friendly Assistant Service Advisor to join our service team!
This is the perfect opportunity for someone who enjoys working with customers, thrives in a team setting, and wants to build a long-term career with a company that invests in its people. If you’re ready to learn, contribute, and grow—we want to hear from you!
Why Join the Tonkin Family of Dealerships?
At Tonkin, we believe our people are the driving force behind everything we do. When you join the Tonkin Family of Dealerships, you’re not just starting a job—you’re building a career with a team that values growth, collaboration, and long-term success.
- Family-Oriented Culture: Be part of a supportive, team-focused environment where your contributions are valued.
- Career Growth Opportunities: We believe in promoting from within and providing the tools, training, and mentorship you need to succeed.
- Competitive Pay & Stability: Join a well-established, trusted dealership group with a reputation for excellence.
- Positive, Team-Driven Environment: Work alongside experienced professionals who are committed to delivering exceptional service.
Assistant Service Advisor Job Responsibilities
- Assist Service Advisors with daily customer interactions and service coordination
- Greet customers and help facilitate a smooth check-in and check-out process
- Communicate with service technicians regarding vehicle status and updates
- Help schedule appointments and manage service workflow
- Maintain accurate records and documentation in dealership systems
- Provide support to ensure an efficient and organized service department
- Deliver excellent customer service at every touchpoint
- Help manage the fleet of loaner cars
- Occasional videotaping the walkaround of finished cars
Schedule: M-F 7:30-4:30 or a M-W and F-S 7:30-4:30
Assistant Service Advisor Benefits & Compensation
In addition to competitive pay, our benefits are designed to support you and your family…
- Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
- Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
- A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
- 401(k) with Company Match
- Generous Paid Time Off that begins accruing from Day 1
- Exclusive employee pricing for you and your family on parts, service, and vehicles

QualificationsAssistant Service Advisor

Qualifications
- Strong customer service and communication skills
- Highly organized with strong attention to detail
- Ability to multitask in a fast-paced environment
- Team-oriented mindset with a positive attitude
- Basic computer skills (experience with dealership systems is a plus)
- Previous automotive or customer service experience preferred, but not required
- Valid driver’s license and clean driving record
Corporate Hiring Requirements: Must be at least 18 years of age, have a valid driver's license, a clean driving record, and be able to pass a criminal background check and drug screen.
Ready to grow your career with Ron Tonkin KIA? Apply today and join a team that’s invested in your success!