Kocourek Automotive

Service Advisor

Kocourek Automotive  •  Wausau, WI (Onsite)  •  1 day ago
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Job Description

Find Your Career with Kocourek

Kocourek will provide every guest with an unrivaled automotive service experience every day, in every way, from everyone. We will enrich our team with training, education and a consistent opportunity for growth. We will leave nothing to chance. Our commitment to guests and team members will always be complemented by respect and support for the community we serve.

The Kocourek Automotive is currently seeking a Service Advisor to join our fast paced, friendly and fun atmosphere.

The successful candidates should already possess the five traits that cannot be taught; talent, attitude, drive, energy and character.

RESPONSIBILITIES:

  • Greeting customers promptly
  • Obtaining customer and vehicle information
  • Clearly reporting all vehicle symptoms as described by the customer
  • Determining and recommending needed maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Verifying that the final invoice reconciles with the work performed on the repair order
  • Explaining all completed work and charges to customers

REQUIREMENTS:

  • Minimum 1 year experience in a service advisory role
  • Positive attitude
  • High volume mentality
  • CSI focused
  • Required experience:
  • Service Advisor, Dealership, Automotive Knowledge: 1 year

BENEFITS:

Kocourek offers an extensive benefit packet that includes: paid time off, medical, dental, long and short term disability, life insurance and a generous matching 401k plan.

Kocourek Automotive is an equal opportunity employer and does not discriminate in hiring or employment on the ba­sis of race, color, religion, sex, national origin, age, disability, or any other basis prohibited by federal, state, or local law.

Kocourek Automotive

About Kocourek Automotive

Kocourek will provide every guest with an unrivaled automotive service experience every day, in every way, from everyone. We will enrich our team with training, education and a consistent opportunity for growth. We will leave nothing to chance. Our commitment to guests and team members will always be complemented by respect and support for the community we serve.

The Kocourek Team is the reason why our dealerships are Central Wisconsin's favorite and most trusted. Our Team Members make the difference. It's their faithfulness to our core-values and the Corporate Culture that has allows them and our organizations to stand-out, not only as the automotive dealer of choice for sales and service but also as an Employer.

Kocourek’s Core Values were derived with the goal of shaping the actions and interactions of our team-members, to extract excellence from the inside-out. Our Core Values are the pillars that support our organization’s vision, shape our culture and reflect our ideals. These six statements are used to educate our guests and employees about our identity as a place of business, a member of the community and an employer. Kocourek is governed by these principles and are used in every decision-making aspect daily. These are values each team-member of Kocourek is predisposed to radiate, believe and live.

Industry
Automotive & Mobility
Company Size
51-200 employees
Headquarters
Wausau, Wisconsin
Year Founded
1999
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