Job Description

Service Advisor ($50K Base + Bonus | OTE $75K+ | No Weekends)

Wayne's Automotive – Warminster, PA

**** ONLY INTERESTED IN THOSE WHO RESIDE IN BUCKS OR MONTGOMERY COUNTY ****

Top Reasons to Apply

• $50,000+ base salary (based on experience)
• Uncapped bonus opportunities
• $75,000+ On-Target Earnings (OTE)
• No weekends – Monday through Friday, 8:00 AM–5:00 PM
• 401(k) with company match
• Paid training and ongoing development
• Established, busy shop with a steady customer base
• Career growth opportunities within a growing multi-location company
• Supportive team environment with strong leadership

Wayne's Automotive is looking for a customer-focused Service Advisor to join our team in Warminster, PA.

Whether you're currently a Service Advisor or someone with strong customer service experience looking to build a career in the automotive industry, we'd love to talk with you.

In this role, you'll be the primary point of contact for our customers—helping them understand their vehicle needs, coordinating repairs, and delivering an exceptional service experience from start to finish.

How to Apply (IMPORTANT)

We move fast — and so should you.

Step 1: Apply

Step 2: Complete a quick phone interview with our AI assistant "Paige" (takes about 10 minutes)

After you apply, you'll receive an automated text message with a phone number you can call at your convenience to complete the interview.

Candidates who complete the Paige interview get priority.

What You'll Do

• Greet customers and build lasting relationships
• Listen to customer concerns and accurately document vehicle issues
• Communicate repair recommendations clearly and professionally
• Prepare estimates and secure repair approvals
• Coordinate workflow between customers and technicians
• Keep customers informed throughout the repair process
• Deliver vehicles and review completed repairs
• Help ensure an outstanding customer experience every day

Compensation Structure

• Starting salary from $50,000 annually
• Compensation based on experience and performance
• Performance-based bonus opportunities
• On-Target Earnings (OTE): $75,000+

What We're Looking For

• Strong communication and customer service skills
• Positive attitude and professional demeanor
• Ability to multitask in a fast-paced environment
• Strong organizational and follow-up skills
• Team-oriented mindset
• Computer proficiency

Preferred

• Previous Service Advisor or Service Writer experience
• Automotive industry experience
• Experience with estimating and customer-facing sales
• Familiarity with shop management systems

Shop & Equipment

• Approximately 50 vehicles per week
• Mix of Domestic (40%), Asian (40%), and European (20%) vehicles
• Tekmetric shop management system
• Digital vehicle inspections
• Modern, well-equipped facility

Benefits

• 401(k) with company match
• Paid training and professional development
• Paid time off
• Paid holidays
• Career advancement opportunities
• Supportive team environment

Work Environment

• Family-owned business with 3 locations
• Established reputation in the community
• Team-oriented culture focused on customer satisfaction
• Leadership team that provides support and autonomy
• Long-term career opportunity with room to grow

If you're passionate about helping customers, enjoy building relationships, and want to be part of a professional automotive team, we'd like to meet you.

Apply today and complete your initial screening with Paige to be considered.