Job Description

Bob Bell Chevrolet is looking for an Experienced Automotive Service Advisor

This is full time, Competitive Pay (based on experience)

GM Experience and Bilingual (Spanish) Preferred

Bob Bell Chevrolet is looking for a motivated and experienced Service Advisor to join our high-volume dealership. If you have a strong background in customer service, a passion for the automotive industry, and experience with GM vehicles — we want to hear from you!

What You'll Do:

Greet customers and gather vehicle information
Accurately document customer concerns and symptoms
Recommend maintenance services based on mileage, age, and history
Create detailed cost estimates for parts and labor
Monitor repair progress and keep customers updated
Review and finalize repair orders and invoices
Clearly explain repairs and charges to customers

What We're Looking For:

Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager (required)
Proven track record of excellent customer satisfaction
High energy, reliable, and team-oriented
Long-term career mindset with a desire to grow
Strong communication and organizational skills
CDK software experience (a plus)
GM dealership experience and/or bilingual (Spanish) skills are a plus

Why Work with Us:

Competitive pay structure
High-traffic, established dealership
Supportive and professional work environment
Opportunities for growth and advancement
Be part of a respected name in the automotive community

Benefits:

Medical and Prescription Drug Plans
Health Savings Account (HSA) Eligibility
Wellness Program
Dental and Vision Plans
401K
Disability and Life Insurance
We have 6 dealerships in the greater Baltimore, Maryland area!
Employee Car Purchase Program
Career Progression
Great Company Culture

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

About Bob Bell Automotive

At Bob Bell Automotive, we believe that treating others with respect and kindness is essential for creating a better world. We have established a culture where each person is valued and appreciated, and each customer’s individual needs are respected.

With more than four decades of experience, we apply this belief to everything we do – from customer service to employee development. Every day, we strive to set the standard for exceptional customer service and employee support. We go the extra mile to ensure our customers enjoy a pleasant experience and our employees are treated with the utmost respect.

We are committed to creating an atmosphere where everyone can flourish and can experience the very best Bob Bell Automotive has to offer.

Bob Bell Automotive is your one-stop shop for all your automotive needs. We provide comprehensive services for purchasing or selling vehicles, as well as service repair, collision repair, and OEM parts. Our knowledgeable staff are dedicated to ensuring that you are well taken care of.

We service Automotive customers from Baltimore, Bel Air, Glen Burnie, Dundalk, Essex, Canton, Fells Point, Locust Point, Fed Hill, Annapolis, Columbia, Laurel, Towson, Bowie, Owings Mills, White Marsh, Parkville. We can conveniently be accessed from I97, I695, I95, Route 100, Route 1, Route 295, Route 32. Bob Bell has been serving the Maryland community since 1979! Come See Us!

#ComeSeeUs at one of our dealerships:

Bob Bell Ford - https://bit.ly/3hNj2Hc

Bob Bell Hyundai - https://bit.ly/3n98you

Bob Bell Kia - https://bit.ly/30ZJveG

Bob Bell Nissan - https://bit.ly/2CiKEDv

Bob Bell Chevrolet Baltimore - https://bit.ly/2YR8wFZ

Bob Bell Chevrolet Bel Air - https://bit.ly/3hIP0Em

Industry

Automotive & Mobility

Company Size

51-200 employees

Headquarters

Glen Burnie, Maryland

Year Founded

1979

Website

bobbell.com

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