, duties and responsibilities

We are looking for a new colleague to join our established team in the role of Service Advisor. The main responsibilities of this role include:

• independently accepting bookings for lorries requiring repairs and routine servicing
• communicating with customers
• booking and scheduling service appointments
• monitoring and coordinating the progress of repairs
• invoicing for repairs carried out
• advising customers
• representing the dealership in dealings with customers (after-sales services)

Working hours are organised into 12-hour shifts, alternating between short and long weeks.

The place of work is at the Scania service centre in Senec.

Personal requirements and skills

• Experience in a similar role within the automotive sector is essential
• Excellent communication skills, customer focus
• Ability to work as part of a team, ability to handle crisis situations
• Fluency in Slovak language is essential
• Independence, responsibility
• Knowledge of motor vehicle construction
• Category B driving licence
• IT skills: proficiency in MS Office at a minimum intermediate level
• Completed secondary education with a school-leaving certificate

Employee benefits

• Work in a stable international company with a long-standing tradition
• Support for employee development: opportunities for education, training and upskilling
• Work in a professional team
• Meal allowance in excess of the statutory minimum
• Multisport card
• Free refreshments at work (drinks, fruit)
• ​Company mental health support programme
• Other employee benefits

Salary conditions

Basic salary of at least €1,700 (gross) per month, depending on experience of the candidate / plus monthly payments based on the bonus scheme applicable to the role