Job Description

Nextran Truck Centers

Service Advisor, Kansas City, MO

Are you looking to further develop your profession into a career? Are you driven by opportunity?

Nextran Truck Centers is hiring!

Our Employees Benefit from:

Career Paths || Network of 30 Dealerships || Disability Insurance || Paid Time Off || Nextran Paid Life Insurance

Family Centered Values || Medical and Dependent Care FSA || 401(k) Retirement Plan with Match || Company-Paid Holidays || EAP

Great Medical, Dental, & Vision Benefits || Social Responsibility Opportunities || 28+ Years of Industry Experience || Professional Growth

Service Advisor, Kansas City, MO

Pay: Pay based on an individual’s skills, certifications, education, and years of experience.

Hours of Work: Tuesday through Saturday

Apply Before: June 13, 2026

Candidates must successfully complete a pre-employment drug screening, background investigation, physical abilities assessment, and motor vehicle record (MVR) check.

Do you enjoy working in a fast-paced shop where every day is different? Are you the kind of person who can juggle customers, technicians, and timelines without missing a beat?

We’re looking for a Service Advisor to be the key link between our customers and technicians in a busy light-duty truck shop If you’ve got diesel experience—or the drive to learn—we’ll give you the tools to succeed.

Service Advisor

What You'll Do

As a Service Advisor, you will serve as the primary point of contact for customers and play a key role in ensuring an exceptional service experience from start to finish.

• Be the first point of contact for customers and set the tone for a positive service experience.
• Prepare clear and accurate repair orders and service estimates.
• Coordinate with technicians to ensure repairs are completed efficiently and on schedule.
• Communicate timely and honest updates to customers regarding repair status and recommendations.
• Manage workflow, billing, and service documentation.
• Support daily shop operations and help maintain an organized, productive work environment.

What We're Looking For

• Minimum of three (3) years of experience in light-duty truck, medium-duty truck, diesel, automotive service, or a related industry.
• Working knowledge of parts, repairs, and maintenance procedures used in vehicle service operations.
• Strong communication, customer service, and organizational skills in a fast-paced environment.
• Ability to multitask, prioritize work, and remain composed under pressure.
• Team-oriented mindset with a commitment to delivering exceptional customer service.
• Valid driver's license with a good driving record required.

Preferred Qualifications

• Experience using service management or dealership management software.
• Understanding of shop operations, including labor, parts, invoicing, and billing processes.
• Previous experience in a service advisor, service writer, or customer-facing service role.

Ready to get started? Apply today and join Nextran and become part of a team dedicated to delivering exceptional service and keeping our customers on the road.

Notice Regarding Job Posting Scams

We are aware that fraudulent job postings and recruitment scams are becoming more common. Please be advised that legitimate communications from our company will only come from official company email addresses and through our verified hiring platforms.

We will never ask candidates to provide payment, purchase equipment, or share sensitive personal or financial information (such as bank account details or Social Security numbers) during the initial application or interview process.

If you receive a suspicious message claiming to represent our company, please do not respond or provide any information. Instead, report the communication to us through our official website or apply directly through our verified job postings.

Your safety and privacy are important to us, and we encourage all applicants to remain vigilant when searching for employment opportunities.

We are a network of commercial truck dealerships committed to providing the best products and services through highly skilled associates who are focused on delivering the lowest life-cycle cost to our customers. Spanning the Southeast and Midwest United States, we provide sales, parts, and service for several leading brands, including Mack, Volvo, Isuzu, GMC, Ford, Hino, and Kalmar Ottawa. EEO Employer

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