Job Description

About the Role

As a Service Advisor, you will be the key point of contact between our customers and service technicians. You’ll ensure every customer receives clear advice, accurate information, and outstanding service from booking to vehicle collection.

Key Responsibilities

• Greet customers promptly and professionally
• Manage service bookings and prepare repair orders
• Clearly explain recommended repairs, servicing requirements, and costs
• Liaise between customers, technicians, and parts to ensure smooth workflow
• Provide regular updates to customers on vehicle progress
• Finalise invoices and ensure accurate documentation
• Deliver exceptional customer service aligned with Mitsubishi standards

About You

• Previous experience as a Service Advisor (automotive dealership preferred)
• Strong communication and interpersonal skills
• Excellent organisational and time‑management abilities
• Professional presentation and customer‑first attitude
• Ability to work effectively in a fast‑paced team environment
• Current driver’s licence

What We Offer

• Full‑time, stable position with a trusted Mitsubishi dealership
• Competitive remuneration package, commensurate with experience
• Supportive and friendly team environment
• Ongoing training and career development opportunities
• Modern facilities and strong customer base

Apply Today

If you’re passionate about customer service and want to be part of a respected automotive brand, we want to hear from you.

Apply now and join the team at Toowoomba Mitsubishi