Job Description

Dealership:

L0399 Suburban Chevrolet Cadillac of Ann Arbor

SUBURBAN CHEVROLET CADILLAC of ANN ARBOR

Step Into the Fast Lane With an Award‑Winning Dealership

Suburban Chevrolet Cadillac of Ann Arbor is aggressively expanding—and we need a proven Experienced Service Advisor who can keep pace. If you thrive in a high-performance dealership environment and demand more from your career, this is your opportunity to stand out.

We’re not looking for average. We’re looking for professionals who take ownership, deliver precision, and dominate customer satisfaction—every single day.

Why Ours Is the Dealership You Want to Call Home

• Top‑Tier Reputation: As a flagship dealership within the renowned Suburban Collection, we are known for excellence, accountability, and elite customer care. This isn’t just a job—it’s a brand that carries weight.
• Legendary Brands: You’ll represent Chevrolet and Cadillac—names that define American automotive performance and innovation. Our customers expect excellence, and we deliver it.
• Proven Winners: Multiple awards and ongoing recognition for service excellence back up what we say. We don’t settle—and neither should you.

The Caliber of Professional We Hire

• Dealership Veterans Only: Prior dealership experience is required. You already know what great looks like—and you execute it.
• Career Consistency: We invest in professionals who invest in their careers. Reliable work history matters here.
• Detail‑Driven Execution: Accuracy, follow‑through, and accountability are non-negotiable.
• High‑Speed Adaptability: You perform under pressure, juggle priorities, and keep operations moving.
• Customer Command: You communicate with confidence, build trust quickly, and turn service visits into loyalty.

What You’ll Own Day‑to‑Day

• Greet customers with confidence and authority, setting the tone for an exceptional service experience.
• Present clear, accurate estimates and professionally explain services and repairs.
• Collaborate directly with technicians and service leadership to ensure speed, quality, and accuracy.
• Document all service activity with precision and consistency.
• Handle concerns head‑on, protect CSI, and ensure every customer leaves satisfied.

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
  

If you’re ready to take control of your income, sharpen your impact, and work alongside top performers—this is your move. APPLY NOW!!!!

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.