Job Description

About us

Vospers is a family run business and leading South West motor dealer group that believes in the importance of our people. That's why we offer a supportive working environment, career prospects, and great benefits, including:

Holiday accrual scheme & paid day off for your birthday
Life Insurance Scheme
Full range of motor discounts for service, sales & parts
Paid sickness scheme, eye & flu vouchers and a full range of employee assistance programmes/support
Bike to work Scheme
Professional development and recognition programme
On-line discount site & life planning services
Staff & Customer Referral schemes

The role

Our Service Advisors coordinate between our workshop and customers to provide our customers with excellent service and knowledge. As a Service Advisor you will be:

Providing a warm welcome to customers and booking in vehicles.
Identifying customers' requirements and where possible, supplying an accurate fully inclusive costing.
Monitoring workshop hours, to provide an efficient service to customers
Giving customers a full explanations of work carried out, making the most of any additional selling opportunities.
Carrying out administration such as producing job cards, invoices, estimates, and updating customer's accounts.

About you

You will need:

Customer service experience
Excellent communication skills and warm telephone manner
Ability to multi-task within a busy environment
Comfortable using different computer systems
Automotive background, or Service Advisor experience, highly desirable

Location

Marsh Mills, Plymouth

Salary

Dependent on experience and qualifications to be discussed at interview

Hours

Monday to Friday with Saturday on a Rota

Care - Accountability - Performance - Respect - Integrity

We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40-years service with the company.

No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.

About Vospers Motor House Ltd

Vospers Motor House Ltd (known as Vospers) is a family run business that means motoring in the South West.

As one of top motor dealer groups in the country, Vospers offers a huge selection of choice when it comes to new & used vehicles including cars, vans, and pickups. Vospers also supports the Motability Scheme as a Premier Partner since the programme launched.

With a selection of major franchise dealerships across Devon & Cornwall, Vospers offers consumers a huge range to choose from for both vehicle Sales and Servicing.

Vospers is also a leader in the Parts sector for both B2C retail and B2B trade as an official supplier of not only our franchise brands but also Vauxhall, Citreon, Chrysler and a host of other parts manufacturers.

Vospers also has a dedicated Business Centre which works directly with local and national businesses to source and provide cost effective solutions for company fleets including cars, vans, pickups, and commercial vehicles.

Vospers manufacturer franchise dealerships include Ford, Peugeot, Mazda, Fiat, Jeep, Alfa Romeo, Abarth, SEAT, CUPRA and Vauxhall.

Vospers means motoring in the South West.

Industry

Automotive & Mobility

Company Size

201-500 employees

Headquarters

Plymouth, GB

Year Founded

1946

Website

vospers.com

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