Job Description

At Steele Auto Group, work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential.

Join the Team That Keeps Mazda Owners Driving with Confidence!

Steele Mazda is looking for someone who brings a passion for helping people and a knack for problem solving to the role of Service Advisor In this position, you are the connection between our customers and our service team, helping ensure every visit is smooth, transparent, and positive. From greeting customers and explaining recommended services to keeping them informed throughout the repair process, you play a key role in delivering the level of care and trust our customers expect. If you enjoy working with a supportive, high energy team and take pride in creating great customer experiences, we would love to hear from you.

Hourly Wage Range: $21.40 to $25.70, plus performance bonus

What You Will Do:

• Greet customers, assess vehicle concerns, provide estimates, and coordinate service appointments
• Deliver an exceptional customer experience, welcoming guests with professionalism and enthusiasm
• Listen carefully to customer concerns and respond with thoughtful solutions
• Verify warranty and service coverage, ensuring customers clearly understand their options
• Develop accurate service estimates, communicating costs for parts, labour, and materials
• Prepare detailed repair orders, documenting vehicle concerns, required services, and technician recommendations
• Build strong customer relationships and keep clients informed throughout the service process
• Participate in manufacturer training as required

What You Bring:

• Previous Service Experience – A minimum of 3 years in a customer focused role is required
• Professional and Friendly Approach – A customer first mindset with a welcoming and approachable attitude
• Strong Communication Skills – Ability to build trust and maintain long term relationships
• Detail Oriented and Organized – Able to manage service details, schedules, and follow ups efficiently
• Valid Driver’s License – With an acceptable driver’s abstract

Why You will Love Working with Steele Auto Group:

At Steele Auto Group, you are not just joining a company; you are joining a community where you will be empowered to exceed expectations and develop your full potential.

We believe in rewarding hard work and supporting every part of your journey. That is why our Total Rewards package is built to help you thrive, physically, financially, and emotionally. Depending on your role and employment type (full-time, part-time, or term), eligible employees can look forward to, some or, all the following:

• 100% Matched Retirement Savings Plan – Put your future at ease with our employer-matched RSP plan, with a maximum of 4% after just 3 months and a maximum of 5% after 5 years!
• Flexible Health & Dental Plans – Choose from six cost-shared plans tailored to your lifestyle. Affordable, dependable coverage for the people who matter most. Enjoy peace of mind knowing you and your family are covered.
• Mental Health & Wellness Support – 24/7 confidential support for you and your family through EFAP.
• Employee Discounts – On vehicle purchases, parts, and service at any of our locations.
• Work Boot Reimbursement – Reimbursement immediately, no waiting required!
• Access to Steele University – you will get engaging, role-specific training, learn anytime anywhere, track your progress, and earn rewards as you grow your skills!

While we make every effort to post our rates accurately, some websites may display salary estimates for this position without our involvement. These figures are generated independently for general comparison and are not provided or verified by Steele Auto Group. We look forward to discussing accurate, role-specific compensation details with candidates selected to move forward in the recruitment process.

Steele Auto Group is committed to creating a workplace where your talents are recognized, your growth is championed, and your potential is limitless. We invest in our people, promote from within, and foster a fair, inclusive, and opportunity-rich environment. As part of this commitment, we ensure that every candidate feels valued and supported throughout the recruitment process. If you are contacted for an interview and require accommodation, please let us know. We are here to support you in every step of the way.

Located in Dartmouth, NS

Learn more about us at www.steeleauto.com

How to Apply, it is as easy as 1, 2, 3:

1. Click the link to apply, Steele Auto Group Careers
2. Sign in (top right corner) and create your profile,
3. Upload your resume

In 2 minutes, the Steele Auto Group career world is right at your fingertips!

**If you are an employee of Steele Auto Group, please apply through the careers page to ensure you are flagged as an internal applicant.