The Service Advisor role at SIXT Van and Truck offers an exciting opportunity to join our growing team at the Manchester Depot. This position is specifically suited to candidates with a background in the automotive or vehicle rental industry, who bring hands-on experience in managing vehicle maintenance and customer service within a fast-paced environment. You will handle customer queries related to vehicle breakdowns, ensuring excellent service and efficient repair management within budget. Ready to take the next step in your automotive career?
YOUR ROLE AT SIXT
• You manage and respond to customer queries regarding breakdowns efficiently
• You complete all administrative tasks related to customer service and vehicle maintenance
• You oversee the daily maintenance of the vehicle fleet
• You assist customers in resolving issues with exceptional customer service
• You monitor and control maintenance costs and budgets to ensure compliance
• You coordinate the workload of inhouse and mobile mechanics and update maintenance records daily
YOUR SKILLS MATTER
• Experience You have significant experience in a high-volume, fast-paced service advisor role, ideally within the hire industry
• Customer Service You excel in delivering outstanding customer service under pressure
• Communication You possess effective communication skills and build strong stakeholder relationships
• Attention to Detail You demonstrate strong attention to detail and organizational skills
• Tools You are proficient in MS Office, especially Excel and Word
• Motivation You are eager to join a dynamic team and contribute to SIXT’s growth and success
WHAT WE OFFER
About us:
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
Sixt SE with its registered office in Pullach near Munich, is a leading international provider of high-quality mobility services. With its products SIXT rent, SIXT share, SIXT ride and SIXT+ the company offers a uniquely integrated premium mobility service across the fields of vehicle and commercial vehicle rental, car sharing, ride hailing and car subscriptions. The products can be booked, among others, through the SIXT App, which also contains the services of its renowned mobility partners. SIXT has a presence in more than 100 countries around the globe. The company offers its customers experiences that inspire and exceed their expectations – through a lived culture of innovation, a consistent premium offering in terms of fleet and service, and an attractive price-performance ratio.
In 2024, SIXT achieved consolidated earnings before taxes of EUR 335.2 million and a significant increase in consolidated revenue to reach for the first time EUR 4.00 billion.
