Job Description

Company :

Truck Stops (NZ) LtdTruckstops is a wholly owned subsidiary of Sime Motors. Established in 1984, Truckstops has provided unparalleled after-sales parts and service support to the road transport industry for over 40 years.

With 19 nationwide branches supporting Hino, Mack, Volvo and UD Truck & Bus, we have grown to become the largest supplier of truck & bus parts and workshop services in New Zealand.

The role

Business is booming and as a result we have an opening for an additional Service Advisor to become a key part of our busy service team based in Invercargill.

Currently reporting to the Branch Manager, this role will involve:

• making bookings

• opening & closing workshop jobs and preparing job cards

• processing warranty claims within specified timeframes

• loading the workshop to capacity and liaising with technicians

• monitoring work-in-progress and updating customers on job progress

• preparing job cards for invoicing

• ensuring a high level of customer service

What you’ll bring to be successful:

• a passion for customer service with a personable friendly manner

• sound verbal and written communication skills

• a can-do team attitude

• impeccable time management and organisational skills

• professional telephone manner

• computer literacy and accurate data entry skills

You may already be a successful service administrator keen to take on your next challenge; or maybe you're a mechanic wanting off the tools and ready for a change of scenery.

Please submit your CV and covering letter via the 'Apply now!' button featured below. The recruitment process will include phone screen, interview, and background checks including reference and right to work checks.

What's in it for you?

• Investment in your leadership and career development.

• A supportive team and leadership committed to your success.

• A values-driven culture built on integrity, caring, and teamwork.

• Access to a wide range of employee benefits, including Fuel discounts, free eye, hearing and spine checks, Tax and legal advice, discounted Southern Cross Health Insurance, EAP support, discounted retail and in-house purchasing, contribution to study costs and paid study leave, paid community service leave and much more!

Check us out at www.truckstops.co.nz or www.simemotors.co.nz or email recruitment@simedarby.co.nz if you have any questions.

We review applications as they come in so don't delay. The role will close as soon as the successful applicant is found.