Hutcheon & Pearce

Service Advisor

Hutcheon & Pearce  â€˘  Albury, AU (Onsite)  â€˘  2 months ago
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Job Description

Hutcheon and Pearce

Service Admin / Advisor

Full-Time | Mon - Fri

📍Albury NSW

At Hutcheon and Pearce, we’re proud partners of the iconic John Deere brand. We’re on the lookout for a Service Administrator or Advisor who’s all about great customer service, smooth operations, and keeping our machines in top shape. You’ll be the go-to person between our Albury branch and our amazing customers - making sure their gear gets the TLC it deserves.

What you'll be doing:

  • Crafting clear, competitive quotes for service jobs
  • Booking in customer jobs and keeping the schedule humming
  • Handling warranty claims and product improvements like a pro
  • Reviewing repair orders and helping get invoices out the door
  • Tracking performance data to help us keep getting better

and more!

Who Are We Looking For?

  • A customer service superstar
  • Someone who knows their way around a spreadsheet and Microsoft Office
  • A bit of mechanical know-how is a bonus (Trade qualified = extra brownie points!)
  • A team player with energy, initiative, and a can-do attitude

What We'll Bring:

  • Industry-competitive remuneration
  • Participation in the monthly-paid Performance Bonus Scheme
  • Staff discounts on John Deere parts, products, toys, and merchandise
  • Exclusive cashback offers and discounts via our EH Work App


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How to Apply 📝

Applications can be submitted via Seek, Indeed or our Careers page.

If you have any questions about the role, please contact Tyler Cutler

  • Email: recruitment@hutcheonandpearce,com.au
  • Ph: 0428 668 748

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Hutcheon & Pearce are an inclusive employer. We strive to reflect the communities in which surround us, as a result we welcome and encourage applications from skilled people from all walks of life.

Hutcheon & Pearce

About Hutcheon & Pearce

Hutcheon & Pearce is an authorised dealer for John Deere with 20 locations across NSW and over 70 years of experience. Our highly skilled team has extensive knowledge of agriculture, turf, construction and forestry.

At Hutcheon & Pearce we’re as linked to the land as you are. Family-owned since 1953, we’ve been working with farmers and machinery for three generations: our Service Centres service and support Agriculture, Turf, Construction and Forestry Machinery.

Our workplace is out there with your machine, whatever you’re farming. Our highly skilled team has extensive knowledge of farming industries and new and pre-owned parts & sales solutions to match. Whether you’re farming hay, livestock, dairy, horticulture, viticulture, dryland, corn, cotton, orchards, rice, forage or silage, or you're in turf, small acreage, construction, or forestry, we can advise you on the right gear to keep you moving.

The Hutcheon & Pearce difference is about providing you with three things that make a big difference to your bottom line:

Lowest total cost of ownership

Like you, we take the long view. Our machines offer the lowest total cost of ownership because “Nothing runs like a Deere”. Our extended service intervals, competitive parts pricing options, in-house finance and industry leading resale value means you’re investing in quality that pays. We also offer machine rental for peak periods or when you’re a machine down.

Integrated technology

Technology is the future of farming which is why it is at our core at Hutcheon & Pearce. John Deere integrated technology, or ‘Green on Green’ as we call it, means every piece of your system talks to each other.

Seriously good service and support

We do whatever it takes to keep you moving. We have a large support network of trained field technicians, 70 vehicles and a dedicated TECSightÂŽ Remote Support team to help you maximise your uptime.

Industry
Manufacturing & Production
Company Size
51-200 employees
Headquarters
Wagga Wagga, AU
Year Founded
1953
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