Job Description

Service Advisor | $25/HR + Bonus | No Weekends - 2414

Company: Barrett Automotive
Location: Eastanollee, GA

About Barrett Automotive

Barrett Automotive is a full-service automotive repair shop serving Northeast Georgia. We've proudly been in business for over 16 years and currently operate two successful locations in Cornelia and Eastanollee, with plans for continued growth.

We're looking for an energetic, customer-focused Service Advisor who enjoys building relationships, communicating with customers, and helping keep a busy shop running efficiently. We believe our strong culture has been the foundation of our success, and we're looking for team members who share our commitment to honesty, teamwork, and exceptional customer service.

Why You'll Love Working Here

• $25/hour base pay
• Monthly gross profit bonus
• Monday-Friday schedule
• No weekends
• Busy shop averaging 45 vehicles per week
• 401(k) with 4% company match
• Up to 2 weeks paid vacation
• 6 paid holidays
• Dental and vision benefits through AFLAC
• Short-term disability
• Uniforms provided
• Paid training
• ASE and industry training reimbursement
• Tekmetric shop management system and DVI
• Stable, family-owned independent repair shop

How to Apply (Important)

We move fast — and so should you.

Step 1: Apply

Step 2: Complete a quick phone interview with our AI assistant “Paige” (takes about 10 minutes)

After you apply, you'll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority.

What You'll Do

• Greet customers and write accurate repair orders
• Listen to customer concerns and document vehicle symptoms
• Present estimates, repair recommendations, and maintenance needs
• Review digital vehicle inspection findings with customers
• Communicate by phone, text, and email
• Follow up with customers for repair approvals
• Order parts and coordinate availability
• Manage repair orders from check-in through completion
• Keep customers informed throughout the repair process
• Work closely with technicians to keep jobs moving efficiently
• Help maintain a minimum average repair order of approximately $650
• Build long-term relationships through honest, professional service

What We're Looking For

• At least 3 years of service advising, sales, or customer service experience
• Strong communication and relationship-building skills
• Comfortable presenting repair and maintenance recommendations
• Ability to manage multiple customers and repair orders
• Organized, dependable, and detail-oriented
• Valid driver's license
• Professional attitude and team-first mindset

Preferred Qualifications

• Automotive service advisor experience
• Independent repair shop experience
• Tekmetric or DVI experience
• Parts ordering experience
• Automotive sales experience
• Understanding of vehicle maintenance and repair terminology

Benefits

• $25/hour base pay
• Monthly performance bonus
• 401(k) with 4% company match
• Dental insurance
• Vision insurance
• Short-term disability
• Up to 2 weeks paid vacation
• 6 paid holidays
• Uniforms provided
• Paid training
• ASE and industry training reimbursement
• Monday-Friday schedule
• No weekends

Additional Requirements

Some positions may require a valid driver's license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre-employment requirements based on the duties of the position, the client's lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.