Job Description

Responsibilities:

• Provide administrative support to the service team in the HVAC industry.
• Coordinate and schedule service appointments with customers.
• Receive and process service requests and inquiries from customers.
• Prepare and maintain service documentation, including work orders and service reports.
• Ensure accurate and timely recording of service activities and customer interactions.
• Assist in managing inventory and ordering of service parts and supplies.
• Coordinate with internal teams to ensure timely resolution of service issues.
• Support the service team in administrative tasks, such as data entry and filing.
• Handle customer inquiries and provide excellent customer service.

Requirements

• Diploma/Degree in Business Administration or related field.
• Prior experience in administrative support role, preferably in the HVAC industry.
• Knowledge of HVAC systems and terminology is a plus.
• Proficient in Microsoft Office applications.
• Strong organizational and multitasking skills.
• Excellent communication and customer service skills.
• Attention to detail and accuracy in data entry and documentation.
• Ability to work independently and as part of a team.
• Willingness to work in the North region.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

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