Job Description

Service Administrator

Application Deadline: 18 September 2026

Department: Peterborough Hire And Service Centre

Employment Type: Permanent

Location: Peterborough Hire And Service Centre

Reporting To: Samuel Webb

Compensation: £26,000 - £28,500 / year

Description

Are you looking to join a successful and growing organisation who are committed to creating a great safe place to work where all employees have the opportunity to contribute, grow and develop? We are looking for an Service Administrator to join our successful team in Peterborough.

In this role as Service Administrator you will provide administrative and coordination support to ensure accurate records, cost control and programme information.

Role Details:

• Annual salary up to £28,500 dependent on skills and experience. Potential annual-on-target bonus of up to 2.5% subject to business performance
• Role based: Papyrus Road, Werrington, Peterborough, PE4 5ET
• Contract type: Permanent
• Annual leave of 25 days per annum plus bank holidays and opportunity to buy an additional 5 days.

In this role as Service Administrator, you will be required to

• Maintain accurate records and system updates to support cost control, programme management and operational reporting.
• Process and monitor information in systems to identify issues and track costs.
• Coordinate services with third parties, such as crane hire and transport, to support timely and efficient project delivery.
• Support the allocation and scheduling of buildings and products by providing accurate information and documentation.
• Contribute to work planning by gathering, collating and sharing information to aid team decision-making.

Benefits & Opportunities as Service Administrator

• Contributory pension including life insurance benefit
• A range of dedicated health and wellbeing services
• Cycle to Work Scheme
• Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!)
• Learning & development opportunities and resources
• Opportunity for career progression
• A chance to give back to your community with an annual volunteering day

Our Ideal Candidate as Service Administrator

• Strong administrative skills with high attention to detail and accuracy.
• Able to work systematically and methodically to manage multiple tasks and priorities.
• Effective communicator, able to build positive working relationships with colleagues, suppliers and customers.
• Experience of working in an operational environment with awareness of operational processes and the factors that influence project delivery.
• Competent user of MS Office packages, particularly Excel and Word.
• Experience of using business systems such as SAP is desirable.