Lithia & Driveway

Service Administrator

Lithia & Driveway  •  United States (Onsite)  •  25 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Dealership:

L0808 Audi St. Paul

Audi St. Paul

Reliable. Motivated. Accountable.
Do these words describe you? If so, apply to our Service Administrator position with us.

  • Hours: 7:00AM-3:00PM
  • Schedule: Monday-Friday
  • Pay: $17-$18

Responsibilities:

  • Schedules appointments for service via telephone, e-mail and in person
  • Welcome clients when they arrive in the Service Area. Determine the nature of visit and escort the client to the appropriate department/area.
  • Inform and introduce the client to the Advisor and explain the nature of the visit. Maintain a consistent level of communication with Service Advisors in order to properly coordinate which advisor is available to meet with the next arriving client.
  • Provide information to appropriate store personnel regarding client needs and expectations to help ensure the entire team is prepared to provide the highest level of service to the client.
  • Provide administrative support to the staff when necessary.
  • Prepare warranty repair orders with accuracy, legibility and compliance to the manufacturers warranty policies and procedures as outlined in appropriate manufacturers Warranty Policy and Procedure Manuals. Process warranty claims in a timely manner, as the repair orders are closed.

Qualifications:

  • Communication skills – communicate effectively with others
  • Time Management – ability to manage one’s own time

Why Join Us?

  • Competitive pay

  • Medical, Dental and Vision Plans

  • Paid Holidays & PTO

  • Short and Long-Term Disability

  • Paid Life Insurance

  • 401(k) Retirement Plan

  • Employee Stock Purchase Plan

  • Lithia Learning Center

  • Vehicle Purchase Discounts

  • Wellness Programs

Lithia & Driveway is an equal opportunity employer and a drug free workplace. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment

Lithia & Driveway

About Lithia & Driveway

Our story began humbly in 1946, with the opening of a Chrysler-Plymouth-Dodge store across from Lithia Springs Park in Ashland, Oregon. Fifty years later, in 1996, after opening a few additional stores and training a talented team of leaders, our CEO decided the best way to give new opportunities to this incredible team was to join the public stock exchange. That’s when our mission of “Growth Powered by People” took off.

Today, Lithia & Driveway is one of the nation’s fastest-growing automotive retailers and listed as 124 on the Fortune 500 (NYSE: LAD). We own more than 300 stores supporting over 50 automotive brands and provide job opportunities for more than 27,000 people.

As Lithia & Driveway continues to grow, our success is fueled by the collective efforts, skills, and contributions of our people. We stand by our core values of taking personal ownership, improving constantly, earning customers for life and having fun in the process.

Our high-performance culture keeps one focus in mind, making the customer experience better, as we aim to meet customers wherever, whenever, and however they desire.

We offer a variety of opportunities across our hundreds of stores in the US, UK, and Canada; our Driveway, GreenCars, Driveway Finance Corporation brands as well as our home office. With positions in Sales, Service, Corporate, and Finance, we believe you’ll roll into the perfect spot at Lithia & Driveway. Join us as we continue to innovate and exceed our potential and our customers’ expectations.

Lithia & Driveway is an equal opportunity employer that is committed to inclusion and diversity.

Industry
Automotive & Mobility
Company Size
5,001-10,000 employees
Headquarters
Medford, OR
Year Founded
1946
Social Media