Job Description

Linde Material Handling has been a major participant in the Material Handling industry in Australia since 1971, and as part of the global KION Group, we’re driven by one mission to Push It Forward. We believe our true strength lies in our people, as it’s the unique skills and unwavering commitment of our employees that truly keeps the world moving.
We have an exciting opportunity for a Service Administration Team Leader to join our team based in Larapinta, QLD. This role is responsible for leading the Service Administration team while supporting national service operations and ensuring the effective delivery of administrative service processes.

This position plays a key role in promoting strong teamwork, supporting Field Service Managers across multiple regions, and ensuring the efficient coordination of service administration activities. The successful candidate will bring strong organisational capability, leadership skills, and a solid understanding of service operations to help drive continuous improvement and high levels of customer service.

We offer:

• Free access to over 18,000 learning resources via Linkedin Learning.

• Discounted gym memberships via Fitness Passport for you and your family.

• Fully maintained vehicle via Novated Leasing.

• Free access for you and your family to confidential counselling via EAP.

• A birthday gift to celebrate you each year.

• Anniversary bonuses to celebrate your milestones with us.

Tasks and Qualifications:

Your responsibilities:

• Lead and support the Service Administration team, fostering a positive and collaborative work and customer-focused team culture
• Oversee daily workflow, task allocation and team performance to ensure service administration tasks are completed accurately and on time
• Supervise national call centre workloads and support service administration requirements across region
• Support Field Service Managers and interstate administration teams with operational priorities and service processes
• Monitor work in progress and service KPIs, generating reports and identifying opportunities for improvement
• Maintain strong cross department relationships while ensuring compliance with company policies and procedures

Requirements for success:

• 3–5 years’ experience in Service Administration
• Experience supervising a fast‑paced administration environment
• Demonstrated strong written and verbal communication skills
• Well‑developed organisational, planning, and interpersonal skills
• Understanding of service operations and technician productivity
• Qualifications in Supervisory (advantageous)

If this role sounds like your next big opportunity, please submit a copy of your current resume and cover letter.

Please note, a pre-employment medical and reference checks are a part of our recruitment process.

We do not accept unsolicited resumes from agencies.

LMHAU is proud to be an equal opportunity employer. We value diversity and inclusion within the workplace and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, disability, age or other statuses protected by law or regulations in the locations where we operate.