Job Description

At Flynn, it's not just a job, it's a career
Flynn Group of Companies is currently looking for a Service Account Manager to support our Kelowna Branch located in Lake Country, BC (Office Location - 8775, 1 Jim Bailey Crescent, Unit D, Lake Country BC, V4V 1L7), reporting to the Service Manager..

A Day In The Life

• Maintain existing clients and grow business relationships through direct and frequent communication
• Develop new clients with decision makers in various sectors and build on Flynn’s Service business
• Build relationships with clients in order to understand the client’s wants and needs
• Follow-up on your quotes and tenders via various methods of communication
• Frequent communication with customers with a twice a week expectation of client visits
• Remote interactions and presentations / demos
• Attend association events, plan customer events; some after hours commitments required
• Work with Local and National team to promote Flynn’s brand and services through marketing and social media channels
• Understand and prepare takeoffs/estimates for assigned jobs
• Attending pre-tender site meetings to prepare an accurate estimate as required
• Be aware and informed of all new materials or techniques in your field by attending material manufacturer’s seminars, trade shows, etc.
• Review all contracts and accepted quotations.  Review with the department Manager for final approval as required
• Write up work orders completely and in a concise and timely manner so to assist scheduling and purchasing of materials at the best prices.
• Supporting corporate initiatives and business development objectives.
• Identify potential new clients and develop relationship with key decision makers
• Frequent communication with new and existing customers with a twice a week expectation of client visits
• Explain Flynn Service opportunities to clients best suited to their needs and wants
• Regular follow-up on quotes and tenders
• Attend association, industry, and networking events
• Plan and attend client meetings in a variety of locations based on interests of the client
• Work with National team to build local presence and assist on local relationships with national clients
• Work with Local and National team to promote Flynn’s brand and services through marketing and social media channels
• Understand and prepare takeoffs and estimates for assigned jobs
• Attending pre-tender site meetings to prepare an accurate estimate as required
• Review all contracts and accepted quotations with the Service Manager
• Complete work orders in a concise and timely manner for cost effective material purchasing and scheduling
• Ability to conduct presentations or demonstrations remotely
• Maintain up to date product knowledge and industry  leading by attending material manufacturer’s seminars, trade shows, etc.
• Supporting corporate initiatives and business development objectives.

What We Offer

• Competitive wages and extended health benefits
• RRSP matching
• Great environment where our motto is “Flynn Family Winning Together”!
• On-going career development courses and programs through our in-house Flynn University

What We Are Looking For

• Strong communication, organizational skills and excellent time management
• Ability to multitask and work in a fast-paced team environment
• Ability to develop and maintain strong relationships
• Entrepreneurial spirit and drive to grow the business
• Experienced in using computer programs specific to this role (MS Office and Bluebeam/AutoCAD)
• Clear understanding of contract documents 

• Location: Kelowna, BC
• Employment Type: Office, Salaried, Full-time
• Job Functions: Business Development & Customer Service
• Industry: Building Envelope

CANRO
Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building’s outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. The foundation of our award winning success is having the right people on our team. Disclosure: We use an AI-powered system to initially screen resumes.  However,  all applications/resumes are also reviewed by our team of Human Resources and Talent Acquisition Professionals to ensure a fair and thorough evaluation in determining a candidate’s potential fit for a role they applied to.This posting is for an existing vacancy within the organization.