SharpContra

Service Account Coordinator

SharpContra  •  $48k - $52k/yr  •  Orlando, FL (Onsite)  •  11 days ago
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Job Description

At Skillbridge Academy, we are committed to helping individuals develop professionally through innovative training, mentorship, and career advancement opportunities. Our team is dedicated to creating a positive and results-driven environment where employees can grow, lead, and make a meaningful impact.

Skillbridge Academy is seeking a detail-oriented and organized Service Account Coordinator to support client relationships, coordinate service activities, and ensure a seamless customer experience. This role is ideal for a professional who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering outstanding service.

The Service Account Coordinator serves as a key point of contact for clients and internal teams, helping manage account-related activities, service requests, and ongoing communication. The successful candidate will play an important role in maintaining client satisfaction while supporting daily operational processes.

Responsibilities

  • Serve as a primary point of contact for client inquiries and service-related requests.
  • Coordinate communication between clients and internal departments.
  • Monitor account activities and ensure timely follow-up on service needs.
  • Maintain accurate records, documentation, and account information.
  • Assist with scheduling, reporting, and administrative support functions.
  • Identify opportunities to improve service delivery and client satisfaction.
  • Resolve issues professionally and escalate concerns when necessary.
  • Support ongoing projects and initiatives as assigned.

Qualifications

  • Strong communication and interpersonal skills.
  • Excellent organizational and time-management abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong attention to detail and problem-solving skills.
  • Proficiency with computer systems and business applications.
  • Ability to work independently and collaboratively within a team.
  • Professional attitude with a customer-focused mindset.

Additional Information

  • Competitive salary ($48,000 – $52,000 annually).
  • Career growth and advancement opportunities.
  • Ongoing training and professional development.
  • Valuable skill-building and career enhancement opportunities.
  • Supportive and collaborative work environment.
  • Stable, full-time employment with a growing organization.
  • Opportunity to work with a dedicated and professional team
SharpContra

About SharpContra

Welcome to SharpContra, where marketing meets mischief, and creativity knows no bounds! We’re not your average marketing firm – we’re a powerhouse of innovative thinkers, trendsetters, and trailblazers who are passionate about helping brands shine in the spotlight.

Who We Are:

At SharpContra, we’re a dynamic team of marketers, designers, strategists, and storytellers united by our love for all things creative. With a blend of expertise, enthusiasm, and a touch of irreverence, we’re here to shake up the marketing world and inject some fun into every project we touch.

Our Philosophy:

We believe that marketing shouldn’t be a chore – it should be an adventure! That’s why we approach every project with a sense of curiosity and playfulness, always ready to explore new ideas and push the boundaries of what’s possible. Whether we’re crafting a killer campaign or designing a jaw-dropping brand identity, we’re committed to delivering results that make both our clients and us proud.

What Sets Us Apart:

Innovation with Attitude: We’re not afraid to think outside the box – in fact, we’ve never even seen the box! With a bold approach to creativity and a penchant for the unexpected, we’ll help your brand stand out in a sea of sameness.

Passion for Collaboration: We believe that the best ideas are born from collaboration. That’s why we work closely with our clients every step of the way, ensuring that their vision is brought to life with precision and flair.

Results-Driven Excellence: While we love to have fun, we take our work seriously. Our team is dedicated to delivering measurable results that drive growth, engagement, and – most importantly – smiles.

Industry
Marketing & Advertising
Company Size
1-10 employees
Headquarters
Austin, Texas
Year Founded
2019
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