SharpContra

Service Account Coordinator

SharpContra  •  $47k - $51k/yr  •  Los Angeles, CA (Onsite)  •  1 month ago
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Job Description

At Catch Vibe Voice, we believe powerful communication and creative brand strategies drive meaningful connections between businesses and their audiences. Our team is dedicated to developing innovative advertising solutions that help clients strengthen their market presence and achieve measurable growth. We foster a collaborative environment where creativity, professional development, and fresh ideas are valued and encouraged.

Catch Vibe Voice is seeking a highly organized and customer-focused Service Account Coordinator to support client accounts and ensure a seamless service experience. In this role, you will serve as a key point of contact for clients, coordinate account-related activities, and work closely with internal teams to maintain high levels of client satisfaction.

This position is ideal for individuals who thrive in a collaborative environment, enjoy building professional relationships, and have strong communication and organizational skills.

Responsibilities

  • Coordinate daily account activities and maintain accurate client records.
  • Serve as a primary contact for client inquiries and service requests.
  • Monitor account progress and ensure timely completion of assigned tasks.
  • Collaborate with internal departments to support client needs and objectives.
  • Assist in preparing reports, documentation, and account updates.
  • Track project timelines and follow up on pending actions.
  • Identify opportunities to improve client service processes and efficiency.
  • Maintain professional communication with clients and team members.
  • Support onboarding activities and account transitions when needed.

Qualifications

  • Strong verbal and written communication skills.
  • Excellent organizational and time-management abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Detail-oriented with strong problem-solving skills.
  • Professional and client-focused approach.
  • Ability to work independently and as part of a team.
  • Proficiency with standard business software and office applications.
  • Positive attitude and commitment to delivering outstanding service.

Additional Information

  • Competitive Salary ($47,000 - $51,000 annually)
  • Career Growth Opportunities
  • Professional Development and Training
  • Supportive and Collaborative Work Environment
  • Modern and Professional Workplace
  • Opportunities to Build Valuable Industry Experience
  • Paid Time Off
  • Comprehensive Benefits Package
SharpContra

About SharpContra

Welcome to SharpContra, where marketing meets mischief, and creativity knows no bounds! We’re not your average marketing firm – we’re a powerhouse of innovative thinkers, trendsetters, and trailblazers who are passionate about helping brands shine in the spotlight.

Who We Are:

At SharpContra, we’re a dynamic team of marketers, designers, strategists, and storytellers united by our love for all things creative. With a blend of expertise, enthusiasm, and a touch of irreverence, we’re here to shake up the marketing world and inject some fun into every project we touch.

Our Philosophy:

We believe that marketing shouldn’t be a chore – it should be an adventure! That’s why we approach every project with a sense of curiosity and playfulness, always ready to explore new ideas and push the boundaries of what’s possible. Whether we’re crafting a killer campaign or designing a jaw-dropping brand identity, we’re committed to delivering results that make both our clients and us proud.

What Sets Us Apart:

Innovation with Attitude: We’re not afraid to think outside the box – in fact, we’ve never even seen the box! With a bold approach to creativity and a penchant for the unexpected, we’ll help your brand stand out in a sea of sameness.

Passion for Collaboration: We believe that the best ideas are born from collaboration. That’s why we work closely with our clients every step of the way, ensuring that their vision is brought to life with precision and flair.

Results-Driven Excellence: While we love to have fun, we take our work seriously. Our team is dedicated to delivering measurable results that drive growth, engagement, and – most importantly – smiles.

Industry
Marketing & Advertising
Company Size
1-10 employees
Headquarters
Austin, Texas
Year Founded
2019
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