SharpContra

Service Account Coordinator

SharpContra  •  Charlotte, NC (Onsite)  •  4 days ago
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Job Description

At Dinamic AS Group, we are dedicated to delivering innovative communication strategies that strengthen brand identity and foster meaningful connections. Our team thrives on creativity, collaboration, and a commitment to excellence, supporting clients across diverse industries with tailored public relations solutions.

We are seeking a detail-oriented and organized Service Account Coordinator to join our growing team in Charlotte, NC. In this role, you will serve as a key point of contact between clients and internal teams, ensuring seamless coordination of services and maintaining high standards of customer satisfaction.

Responsibilities

  • Manage and maintain client accounts with a focus on accuracy and efficiency
  • Coordinate service requests and ensure timely follow-ups
  • Communicate with internal departments to align service delivery with client needs
  • Monitor account activity and provide updates to clients as required
  • Assist in resolving client inquiries in a professional and timely manner
  • Maintain organized records and documentation for all assigned accounts
  • Support continuous improvement initiatives to enhance service quality

Qualifications

  • Strong organizational and time management skills
  • Excellent written and verbal communication abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • High attention to detail and problem-solving mindset
  • Professional demeanor with a customer-focused approach
  • Proficiency in basic computer systems and office tools

Additional Information

  • Competitive salary package
  • Opportunities for professional growth and career advancement
  • Ongoing training and skill development
  • Supportive and collaborative work environment
  • Stable full-time position with long-term potential
SharpContra

About SharpContra

Welcome to SharpContra, where marketing meets mischief, and creativity knows no bounds! We’re not your average marketing firm – we’re a powerhouse of innovative thinkers, trendsetters, and trailblazers who are passionate about helping brands shine in the spotlight.

Who We Are:

At SharpContra, we’re a dynamic team of marketers, designers, strategists, and storytellers united by our love for all things creative. With a blend of expertise, enthusiasm, and a touch of irreverence, we’re here to shake up the marketing world and inject some fun into every project we touch.

Our Philosophy:

We believe that marketing shouldn’t be a chore – it should be an adventure! That’s why we approach every project with a sense of curiosity and playfulness, always ready to explore new ideas and push the boundaries of what’s possible. Whether we’re crafting a killer campaign or designing a jaw-dropping brand identity, we’re committed to delivering results that make both our clients and us proud.

What Sets Us Apart:

Innovation with Attitude: We’re not afraid to think outside the box – in fact, we’ve never even seen the box! With a bold approach to creativity and a penchant for the unexpected, we’ll help your brand stand out in a sea of sameness.

Passion for Collaboration: We believe that the best ideas are born from collaboration. That’s why we work closely with our clients every step of the way, ensuring that their vision is brought to life with precision and flair.

Results-Driven Excellence: While we love to have fun, we take our work seriously. Our team is dedicated to delivering measurable results that drive growth, engagement, and – most importantly – smiles.

Industry
Marketing & Advertising
Company Size
1-10 employees
Headquarters
Austin, Texas
Year Founded
2019
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