SharpContra

Service Account Assistant

SharpContra  •  Orlando, FL (Onsite)  •  4 days ago
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Job Description

At Catch Vibe Voice, we believe that exceptional customer experiences are the foundation of every successful business. Since our beginning, we have focused on helping brands build stronger relationships with their clients through professional communication, reliable support, and service excellence.

Our team is driven by collaboration, innovation, and a commitment to delivering meaningful interactions that leave a lasting impression. We are proud to create a workplace where employees are valued, supported, and encouraged to grow professionally.

We are currently seeking a detail-oriented and organized Service Account Assistant to join our growing team in Orlando, FL. This role is ideal for someone who enjoys working in a fast-paced professional environment, supporting client accounts, coordinating internal processes, and ensuring smooth day-to-day operations.

The ideal candidate will contribute to maintaining strong customer relationships while assisting with account coordination, documentation management, and administrative support across multiple departments.

Responsibilities

  • Assist with managing and maintaining client service accounts
  • Coordinate account documentation, reports, and internal records
  • Support communication between clients and internal teams
  • Monitor account activity and ensure timely follow-ups
  • Prepare reports, schedules, and service-related documentation
  • Maintain organized digital and administrative records
  • Assist with resolving client inquiries in a professional manner
  • Support daily operational and administrative tasks as needed

Qualifications

  • Strong organizational and multitasking abilities
  • Excellent written and verbal communication skills
  • Attention to detail and problem-solving mindset
  • Ability to work independently and collaboratively
  • Professional attitude and customer-focused approach
  • Proficiency with office software and administrative tools
  • Ability to manage deadlines in a fast-paced environment

Additional Information

  • Competitive salary package
  • Opportunities for professional growth and career advancement
  • Supportive and collaborative work environment
  • Skill development and ongoing training opportunities
  • Stable full-time position with long-term potential
  • Modern and professional workplace culture
  • Opportunity to work with a growing and dynamic company
SharpContra

About SharpContra

Welcome to SharpContra, where marketing meets mischief, and creativity knows no bounds! We’re not your average marketing firm – we’re a powerhouse of innovative thinkers, trendsetters, and trailblazers who are passionate about helping brands shine in the spotlight.

Who We Are:

At SharpContra, we’re a dynamic team of marketers, designers, strategists, and storytellers united by our love for all things creative. With a blend of expertise, enthusiasm, and a touch of irreverence, we’re here to shake up the marketing world and inject some fun into every project we touch.

Our Philosophy:

We believe that marketing shouldn’t be a chore – it should be an adventure! That’s why we approach every project with a sense of curiosity and playfulness, always ready to explore new ideas and push the boundaries of what’s possible. Whether we’re crafting a killer campaign or designing a jaw-dropping brand identity, we’re committed to delivering results that make both our clients and us proud.

What Sets Us Apart:

Innovation with Attitude: We’re not afraid to think outside the box – in fact, we’ve never even seen the box! With a bold approach to creativity and a penchant for the unexpected, we’ll help your brand stand out in a sea of sameness.

Passion for Collaboration: We believe that the best ideas are born from collaboration. That’s why we work closely with our clients every step of the way, ensuring that their vision is brought to life with precision and flair.

Results-Driven Excellence: While we love to have fun, we take our work seriously. Our team is dedicated to delivering measurable results that drive growth, engagement, and – most importantly – smiles.

Industry
Marketing & Advertising
Company Size
1-10 employees
Headquarters
Austin, Texas
Year Founded
2019
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