Job Description

Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a Server/Cloud Operations Engineer to support KITS and our government customer in Washington, DC. The position is remote. This position requires the candidate to be able to obtain a Public Trust.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Koniag IT Systems (KITS) is seeking a Server/ Cloud Operations Engineer with a minimum of 5 years of experience to support day-to-day operations, patching, and maintenance of a hybrid Windows/Linux and AWS cloud environment for a federal civilian customer. This is an excellent opportunity for a systems administrator looking to grow cloud operations experience while supporting an active enterprise modernization program.

The Server/ Cloud Operations Engineer will be responsible for supporting day-to-day administration, patching, and maintenance of enterprise server and cloud infrastructure, assisting with ongoing data center consolidation and cloud onboarding efforts, and responding to incidents in alignment with ITIL-aligned processes.

Key responsibilities include but are not limited to:
• Perform routine administration of Windows Server and Linux systems, including patch management, account administration, and system health checks.
• Assist with provisioning, configuration, and monitoring of AWS cloud resources (EC2, EBS, VPC, IAM) under the direction of senior engineers.
• Support VMware virtual machine provisioning, snapshots, and resource allocation.
• Execute routine maintenance windows, including OS patching, firmware updates, and vulnerability remediation.
• Respond to Tier 1/2 incident tickets, perform initial triage, and escalate as needed per ITIL-aligned processes in ServiceNow.
• Assist with Active Directory account and group management, DNS record maintenance, and access requests.
• Support data migration activities associated with ongoing data center consolidation and cloud onboarding efforts.
• Maintain accurate configuration item (CI) records and system documentation in the customer's CMDB.
• Participate in an on-call rotation for after-hours support as needed.

Education and Experience:
Required:
• Associate's or Bachelor's degree in Information Technology or related field, or equivalent professional experience
• Minimum of 5 years of experience administering Windows Server and/or Linux systems
• Working knowledge of core AWS services (EC2, S3, VPC, IAM) or equivalent cloud platform experience
• Familiarity with VMware virtualization environments

Required Skills and Competencies:
• Basic scripting ability (PowerShell, Bash, or Python) for routine automation tasks
• Understanding of ITSM ticketing and change management processes
• Strong attention to detail and ability to follow established runbooks and procedures
• Ability to obtain Public Trust clearance

Desired Skills and Competencies:
• Experience working in a federal government IT environment
• Knowledge of compliance frameworks such as FedRAMP, FISMA, or NIST
• AWS Certified Cloud Practitioner or AWS Certified SysOps Administrator – Associate
• CompTIA Server+, Linux+, or Security+ certification
• Exposure to ServiceNow or similar ITSM platforms

Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352