Job Description

Omni PGA Frisco Resort & Spa

Omni PGA Frisco Resort blends the warmth of Texas hospitality with refined comfort. Guests can unwind in one of 500 thoughtfully designed rooms and suites, or embrace the spirit of the Lone Star State in one of 10 private ranch houses. With four shimmering pools—including an adults-only rooftop infinity pool—plus the serene Mokara Spa and 13 unique food and beverage destinations, every stay is an experience to savor. Whether you're planning a weekend retreat or marking a special occasion, this is Frisco at its most unforgettable.

Family Pool has pool-friendly handhelds, big salads, and chilled sweet treats. Bar features include vibrant pool mixology, frozen cocktails, and mocktails. The place for Instagram worthy and experiential activations and promotions.

The pool server is responsible for providing efficient friendly customer service at all times. This position will create memorable experiences for all guests enjoying the food and beverage experience.

Responsibilities:
• Efficiently and properly perform all service standards.
• Greet all guest promptly and courteously adhering to steps of service guidelines.
• Receive, deliver, and clear food & beverage during Service.
• Attend to all needs of the guests during functions, meals, and dining experiences.
• Upsell and make helpful suggestions when taking orders.
• Maintain knowledge of current food and beverage offerings, specials, and menu prices.
• Complete side work as assigned by shift supervisor or leader.
• Polish, clean, sanitize, and stock at service utensils and glassware.
• Maintain safe & clean environment following Omni's safety guidelines.
• Be familiar with and adhere to all liquor liability laws.
• Attend designated pre-meal meetings.

Qualifications:
• Understand this position may require working indoors and outdoors.
• Minimum 1 year upscale casual serving experience preferred.
• Must have knowledge of wine, spirits, and beer.
• Must be able to work a variety of shifts, including weekends and holidays.
• Maintain a professional business appearance, attitude, and performance.
• Must have unexpired Food Handlers and TABC – or obtain upon hire.
• Must be able to lift, push, pull, place and carry objects weighing up to 50lbs.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.