Job Description

Job Location: Hyatt Place Ocean City Oceanfront - Ocean City, MD 21842
Salary Range: $15.00 - $16.00 Hourly

We're seeking enthusiastic individuals to join our team as a Server for an exciting new bar social at Hyatt Place Ocean City! As a Server, you'll be responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring guest satisfaction. You'll need to be attentive, friendly, and efficient in a fast-paced environment. If you're passionate about hospitality and enjoy working in a dynamic team, we'd love to hear from you. Apply now to become part of our dedicated service team!
Team Member Benefits:
- Hotel Room Discounts across multiple brands
- Other Supplemental Benefits
Essential Job Functions:
- Provide prompt and courteous food & beverage service to guests while maximizing sales volume.  Must upsell food and beverage items
- Provide superior table service to guests in accordance with established standards
- Ensures customer requests are completed in a courteous manner based on our standards.
- Maintain clean and organized work area to maximize efficiency and aesthetic standards
- Interacts verbally with all guests, creating a service oriented and upbeat atmosphere
- Complete all payment transactions according to standard
- Complete all side-work according to standard
- Clean and re-set tables according to standard
- Notify management of incidents involving excessive alcohol consumption or impaired customers.
- Responsible for checking IDs of all guests when in question, and not serving guests with no valid ID.
- Complies with all established F&B standards
- Must be able to suspend service to intoxicated individuals in accordance with Delaware law
- Execute other duties as assigned by management

Qualifications
- Must have strong organizational, time management and mathematical skills
- Must be fluent in English and demonstrate an ability to communicate clearly with guests and co-workers.
- Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
- Must have basic knowledge of Beer, Wine and Spirits and be familiar with menu items
- Knowledge of MICROS Helpful, but not required.
- Maintain a professional appearance and manner at all times.
- Must demonstrate the ability to upsell and drive revenue.
- Must have a minimum of 3 years serving experience in a high-volume restaurant or bar
- Ability to exercise judgment in evaluating situations and in making sound decisions.
- Must have strong interpersonal skills and cordial behavior
- Flexible working hours
- Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching
- Must complete state specific (Delaware) TIPS or Comparable Training
Job descriptions and responsibilities are subject to change depending on business needs.