Gold Key | PHR

Server - Grain, Hilton Norfolk The Main

Gold Key | PHR  •  Norfolk, VA (Onsite)  •  1 hour ago
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Job Description

A Server provides excellent Guest Service by anticipating Guest needs, making specific suggestions of menu items and beverages and monitors the flow of the Guest’s dining experience

Responsibilities

Level One

    • Know all aspects of the menu and daily specials.
    • Make specific suggestions of menu items, beverages while demonstrating the ability to up-sell.
    • Perform procedures for the ordering process from the initial greeting to the check presentation in accordance with the sequence of service and service timing standards set forth by the company.
    • Abide by all State, Federal and Corporate liquor regulations & alcohol awareness pertaining to service of alcoholic beverages.
    • Provide Guest Service using a tray to carry the properly plated food items & properly garnished drinks.
    • Anticipate guest needs, such as replenishing beverages & condiments.
    • Maintain accurate bank & act as own cashier as needed while adhering to all company cash handling procedures.
    • Maintain station cleanliness & organization throughout shift.
    • Complete all assigned opening, running, & closing side work.

    • Qualifications

    TypeQualificationExperienceMust be 18 years as required in compliance with all State, Federal & Corporate liquor regulations pertaining to service of alcoholic beverages.ExperiencePrevious high volume serving experience strongly preferredEducationHigh School Diploma or equivalent preferredSkillAbility to multi-task

    Gold Key | PHR

    About Gold Key | PHR

    For more than 25 years, Gold Key | PHR has delivered a consistent and impressive record of growth, profitability and market dominance. We have built a team of executives and associates with in-depth experience in hotel and restaurant management, and corporate support.

    Our properties consistently set the bar for excellence, earning accolades from guests, civic leaders, the industry, and the investment community. In this high profile hospitality area, where competition for guests is intense, we strive to deliver superior guest experiences and commensurate business results.

    Community Involvment: Gold Key | PHR recognizes our responsibility to the well-being and betterment of our community and contribute time, money and services to many local, regional and national charities. We are especially proud of three ongoing charitable efforts that our company has created that are changing lives: JT Walk & Beach Party, JT Grommet Island, and Camp Grom.

    www.GoldKeyPHR.com

    Industry
    Travel & Hospitality
    Company Size
    201-500 employees
    Headquarters
    Virginia Beach, Virginia
    Year Founded
    1991
    Website
    goldkeyphr.com
    Social Media