At Holiday Inn Club Vacations, we believe in strengthening families—and we look for individuals who embody the courage, care, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we seek passionate individuals who bring these qualities to work every day.
Do you inspire confidence, trust, and respect in those around you? Do you encourage success and foster meaningful relationships? If so, we’re looking for you.
ESSENTIAL DUTIES AND TASKS
Warmly welcome guests, inform them of specials, and answer questions. Take food and beverage orders, make recommendations, and upsell items.
Accurately input orders into the POS system and prepare itemized checks, including tax. Present checks to guests, process payments, and provide change.
Serve food and beverages, check back to ensure guest satisfaction, and address any issues with urgency and professionalism.
Pre-bus tables throughout service, removing unused or dirty dishes, utensils, glasses, and trash, and transporting them to the kitchen.
Complete assigned pre-shift and post-shift side work as directed by the manager.
EDUCATION and/or EXPERIENCE
High school diploma or GED preferred
Cash-handling experience preferred
Customer service and/or food & beverage experience required
CERTIFICATES, LICENSES, REGISTRATIONS
QUALIFICATIONS
Must be at least 18 years old
Strong guest service and interpersonal skills
Ability to be trained in cash handling and POS usage
Excellent verbal and written communication skills in English
Strong menu knowledge and ability to upsell
Ability to work in a fast-paced, high-demand environment
COMPANY BENEFITS:
Growth Opportunities
Employee Assistance Program
Paid Time Off
Discounted Travel & Resort Stays
Outstanding Company Culture
Go Further at 28+ Resorts. 🌴🗻🏖️❄️
Since 1982, our team members have delivered awesome experiences and created extra-special moments for our guests. Embrace an exciting career with our growing company, and you’ll be adding to those moments as you share a rewarding journey with other exceptional team members.
It all began when Kemmons Wilson created the Holiday Inn® brand in 1952 and continued 30 years later with his founding of Orange Lake Resort, which became our flagship property.
Then in 2008, our company entered a new chapter of growth and success through a strategic alliance between IHG® (InterContinental Hotels Group) and Orange Lake Resorts that resulted in the creation of the Holiday Inn Club Vacations brand.
Today, our company is focused on fulfilling the promise of that brand through the development and promotion of our ever-evolving, owner-friendly Holiday Inn Club® product. From frontline to sales, corporate and other positions, every one of our team members has a key role in supporting our efforts and creating the memorable experiences that are at the heart of all we do.
But our story is still just beginning. With a growing network of resorts and offerings, we are poised for an even more exciting future, one in which you could play an important part.
Discover how it feels to have a career that’s more than a job, where you’ll lead with courage, show you care and shape our destiny as we continue sharing this incredible journey together.
This is our family. This is our 40th.
