Job Description

Job Title: Emerald Valley Ranch Dinner Server
Job Pay Rate: $19.50/per hour

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.
As a member of the Emerald Valley team, you will be responsible for delivering exceptional guest service and serving food and beverage to guests.
Our employees represent The Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about The Broadmoor here.
What you will be doing:
• Perform table set up, replenish and clean up before, during and/or after the guest’s meal and replenish snacks, and stock bar as necessary.
• Answer menu questions and make suggestions regarding food and beverage service.
• Ability to act as bartender and mix ingredients to prepare beverages to guest satisfaction.
• Serve and is familiar with a variety of wines, beers and cocktails.
• Obtain and maintain knowledge of guest(s) diet restrictions and food allergies.
• Maintain accurate communication with kitchen staff regarding orders, times, guest needs, etc. in order to provide efficient service.
• Observe diners to respond to any additional requests and to determine when meal has been completed.
• Buss and carry used tableware to kitchen area.
• Handle opening and closing procedures as directed and complete daily and weekly side-work.
• Follow RANCH safety and hygiene standards.
• Follow all directions received from General Manager.
• Report tips as required by the IRS.
• Abide by and maintain up to date knowledge of Colorado liquor laws.
• Assist other dining room staff and all other staff as needed.
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
• Other duties as assigned
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.
What we are looking for:
• High school diploma or General Education Degree (GED); and at least one year of related experience and/or training or equivalent combination of education and experience. Fine dining experience required. Knowledge of alcohol service and laws is required. Knowledge of AAA and Forbes dining standards preferred.
• Experience working with touch screen, Point of Sale systems
• In compliance with state liquor laws, must be at least 18 years of age.
• Occasional heavy lifting (up to 50 lbs) with a work environment that may be indoors and outdoors at times
• Enthusiastic, friendly, and energetic team member who works well with others
• Strong interpersonal communication skills
*Reasonable accommodations will be made for individuals with disabilities*
Don’t meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At The Broadmoor, we are looking for exceptional team members who are willing to learn, grow and deliver 5-star service to our guests.
Why Choose The Broadmoor (Benefits)
Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.
• Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
• Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.
Your application will not be penalized for redacting or removing any age- identifying information such as your age, date of birth, or dates of school attendance or graduation.
This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early for full consideration. If necessary, this posting will remain open until filled.