Job Description

Provide guests with quality customer service by demonstrating excellent knowledge of all menu items. Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner. You'll act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.

• Provide support and assistance when possible, to your team while keeping all areas clean, dry and safe for your coworkers.
• Greet and welcome our guests and promptly attend to tables.
• Receive and take guest orders, process in POS system quickly and accurately.
• Prepare and serve meal accompaniments to guests.
• Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge.
• Ensure that guests have an enjoyable and memorable experience, if there are any complaints relay them to management.
• Open bottled wine for guests (wine service).
• Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso).
• Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed.
• Attend all company and restaurant required trainings and meetings.
• Maintain constant communication with support staff and management.
• Additional projects and responsibilities may be assigned as needed.

What You Bring

• 1 year of experience in a similar or supportive role at an upscale/ full service-dining venue is preferred.
• Food Handler and Alcohol Awareness Certification(s) (if applicable).
• Able to prioritize multiple tasks in a dynamic environment.
• Ability to learn, retain, and present product, menu, and allergy information to guests.
• Knowledge of or ability to learn the restaurant POS system is required.
• Must be able to calculate the correct bill amount and use proper credit card and money handling skills.
• Knowledge of or ability to learn the restaurant point of sale system is required.
• Excellent communication and presentation skills.
• Passion for creating and personalizing guest experiences. Highly motivated and flexible with the ability to take initiative.
• This position requires a flexible schedule, must be able to work evenings, weekends, and holidays.

The hourly pay range for this role is USD $8 to $9.00 per hour plus gratuities. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, pension, meal per shift, and many other benefits to eligible employees.