Job Description

This position provides guests with quality customer service by demonstrating excellent knowledge of all menu items. Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner. You'll act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.

What You’ll Do

• Greet and welcome our guests and promptly attend to tables.
• Receive and take guest orders, process in POS system in a timely and accurate manner.
• Prepare and serve meal accompaniments to guests.
• Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge.
• Ensure that guests have a good time at the restaurant and look immediately into any complaints.
• Perform side work.
• Open bottled wine for guests (wine service).
• Bus and set tables as needed.
• Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso).
• Assist with to-go orders as needed.
• Assist with seating guests and help with answering phones as business demands.
• Must be able to calculate the correct bill amount and use proper credit card and money handling skills.
• Attend all company and restaurant required trainings and meetings.
• Communicate with support staff and management.

What You Bring

• 1-2 years of experience in a similar or supportive role at an upscale/ full service-dining venue is preferred.
• Food Handler and Alcohol Awareness Certification(s) (if applicable).
• Able to prioritize multiple tasks in a dynamic environment.
• Ability to learn, retain, and present product, menu, and allergy information to guests.
• Knowledge of or ability to learn the restaurant POS system is required.
• Must be able to calculate the correct bill amount and use proper credit card and money handling skills.
• Knowledge of or ability to learn the restaurant point of sale system is required.
• Excellent communication and presentation skills.
• Passion for creating and personalizing guest experiences. Highly motivated and flexible with the ability to take initiative.
• This position requires a flexible schedule, must be able to work evenings, weekends, and holidays

Salary: US $8 to 10 per hour + a share in the gratuity pool